1.
Bunga Khaleda Wihani Putri, Lutfiya Zafira, Ahmad Rasyiddin. Model Retensi Pelanggan E-Commerce: Peran Customer Relationship Management dalam Memediasi Dampak Content Marketing, Social Media Marketing, dan Online Customer Review pada Pengguna Tokopedia. CITACONOMIA [Internet]. 1 [cited 2026Nov.4];5(02):563-76. Available from: https://e-journal.citakonsultindo.or.id/index.php/CITACONOMIA/article/view/4034