Accountants' Reliance on Generative AI: Its Impact on Professional Judgment and Decision-Making Quality

  • Andari Clariesta Belvana Alika Department Of Accounting, Sriwijaya University, Indonesia
  • Mukhtaruddin Department Of Accounting, Sriwijaya University, Indonesia
  • Rina Tjandrakirana dp Department Of Accounting, Sriwijaya University, Indonesia
  • Umi Kalsum Department Of Accounting, Sriwijaya University, Indonesia
Keywords: Generative AI, Artificial Intelligence, Accountant, AI Reliance, Professional Judgment, Automation Bias, Professional Skepticism, Decision Making

Abstract

The development of Generative Artificial Intelligence (Generative AI/GenAI) has brought significant changes to the accounting profession by expanding the function of technology from just automating routine work to supporting knowledge-based activities and decision-making. Technology based on Large Language Models (LLMs), such as ChatGPT, allows accountants to obtain information, summarize documents, prepare initial analysis, identify alternatives, produce draft reports, and obtain recommendations in a relatively short time. This ability has the potential to increase efficiency, productivity, and quality of information processing. However, the increasing use of GenAI also presents the risk of overdependence on  technology outputs. This article aims to analyze accountants' dependence on Generative AI and its impact on professional judgment and decision-making quality. The research uses a qualitative approach through a literature review of the latest academic publications for the 2024–2026 period that discusses Generative AI in accounting and auditing, AI reliance, professional judgment, professional skepticism, automation bias, AI ethics, human-AI collaboration, and decision-making. The results of the study show that GenAI has a dual impact on the accounting profession.

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Published
2026-11-10
How to Cite
Alika, A. C. B., Mukhtaruddin, Tjandrakirana dp, R., & Kalsum, U. (2026). Accountants’ Reliance on Generative AI: Its Impact on Professional Judgment and Decision-Making Quality. International Journal of Business and Quality Research, 4(04), 524-547. https://doi.org/10.63922/ijbqr.v4i04.7492