Analysis of E-Commerce Based Economic Development in Medan City
Abstract
This study analyzes the role of digital economic transformation on SMEs in Medan. The focus is on the development of e-commerce-based SMEs. The study uses variables X, namely opportunity, economic transaction, social media, and technology. Variable Y is Electronic Markets (Electronic Markets) and Digitalization of SME Development. The approach used is quantitative. The population is 1,260 respondents. Purposive random sampling allowed us to take samples from 258 SME actors. We collected data using a Likert scale questionnaire. We used SmartPLS 4.0 for data analysis. The results of the study show several important findings. Opportunity has no effect on electronic markets but has a significant effect on SME digitalization. Economy transactions and social media have a significant effect on electronic markets and SME digitalization. Technology has no effect on electronic markets but is significant for SME digitalization. Electronic markets have no direct effect on SME digitalization. The mediating role of Electronic Markets also varies. Electronic Markets does not significantly mediate the influence of Opportunity and Social Media. However, Electronic Markets significantly mediates the influence of economy, transaction, and technology on SME digitalization. These results show that economic transactions and social media play a crucial role. Technology also plays a big role in the digitalization of SMEs. However, Electronic Markets has not been able to become a strong link for all variables. Digital transformation remains crucial for the progress of SMEs in Medan.
References
Abu Jaish, A., Murdipi, R., Abdul Razak, D., & Mohd. Alwi, N. (2023). The Effect of Digitalization on the Sustainability of Malaysian SMEs. International Journal of Academic Research in Business and Social Sciences, 13(1), 1–21. https://doi.org/10.6007/ijarbss/v13-i1/15994
Al Naim, A. F., Sobaih, A. E. E., & Elshaer, I. A. (2023). Enhancing Green Electronic Word-of-Mouth in the Saudi Tourism Industry: An Integration of the Ability, Motivation, and Opportunity and Planned Behaviour Theories. Sustainability (Switzerland), 15(11), 1–23. https://doi.org/10.3390/su15119085
Alam, J. G. A. B. S. S. K. A. M. M. S. S. (2023). Impact of E-Commerce and Digital Marketing Adoption on the Financial and Sustainability Performance of MSMEs during the COVID-19 Pandemic : An Empirical Study. Sustainability, 15, 1–21.
Aliedani, O., Yasory, T. H., & Ansari, M. (2024). Identification Of Effective Activities And Strategies For The Development Of Electronic Marketing In Social Media To Improve The Brand Value Of Telecommunications Companies. Migration Letters, 21(S2), 739–761. www.migrationletters.com
Amelia, R. (2024). The Influence of Brand Image and Ethnic Identity on Decision to Study at Politeknik Unggul LP3M. Journal of Business Integration and Competitive (JoBIC), 1(1), 31–37.
Amelia, R., & Tambunan, D. (2024). The Influence of Brand Image and Brand Trust on The Decision to Study in the Tax Accounting Study Program ( Case Study at Politeknik Unggul LP3M ). Journal of Finance Integration and Business Independence, 1(1), 9–19.
Baharuddin, A., Oudina, W. S., Seppa, Y. R., Putra, N. A., & Iskandar, A. S. (2022). Improving Marketing Performance through Digital Marketing for Micro Business Actors in the Trade Sector Registered at the Cooperatives and SMEs Service Office. PINISI Discretion Review, 5(2), 411–416. https://doi.org/10.26858/pdr.v5i2.32443
Bazargani, K., & Deemyad, T. (2024). Automation’s Impact on Agriculture: Opportunities, Challenges, and Economic Effects. Robotics, 1–24.
Bendig, D., & Charlet, M. (2025). Opportunities and challenges of blockchain for multi-sided platforms. Electronic Markets, 35(1), 1–15. https://doi.org/10.1007/s12525-025-00765-z
Bergman, R., Abbas, A. E., Jung, S., Werker, C., & de Reuver, M. (2022). Business model archetypes for data marketplaces in the automotive industry. Electronic Markets, 32(2), 747–765. https://doi.org/10.1007/s12525-022-00547-x
Bruce, E., Shurong, Z., Ying, D., Yaqi, M., Amoah, J., & Egala, S. B. (2023). The Effect of Digital Marketing Adoption on SMEs Sustainable Growth: Empirical Evidence from Ghana. Sustainability, 15(6), 4760. https://doi.org/10.3390/su15064760
Burinskienė, A., & Nalivaikė, J. (2024). Digital and Sustainable (Twin) Transformations: A Case of SMEs in the European Union. Sustainability (Switzerland), 16(4), 1–24. https://doi.org/10.3390/su16041533
Chacon, L., Mitchell, G., & Golder, S. (2024). The commercial promotion of electronic cigarettes on social media and its influence on positive perceptions of vaping and vaping behaviours in Anglophone countries: A scoping review. PLOS Global Public Health, 4(1), 1–4. https://doi.org/10.1371/journal.pgph.0002736
Cheng, K. (2023). Intermediary or no intermediary in the electronic markets: The case of the U.S. airlines distribution industry. Social Sciences and Humanities Open, 8(1), 1–18. https://doi.org/10.1016/j.ssaho.2023.100496
Cisar, D., Schellinger, B., Stoetzer, J. C., Urbach, N., Weiß, F. L., Gramlich, V., & Guggenberger, T. (2025). Designing the future of bond markets: Reducing transaction costs through tokenization. Electronic Markets, 35(1), 1–19. https://doi.org/10.1007/s12525-025-00753-3
Cohen, S. N., Graumans, R., Labyad, S., Leandro, S., & Veldhuijzen, L. Van. (2025). Statistical Predictions of Trading Strategies in Electronic Markets. Journal of Financial Econometrics, 23(2), 1–25.
Costa Melo, D. I., Queiroz, G. A., Alves Junior, P. N., Sousa, T. B. de, Yushimito, W. F., & Pereira, J. (2023). Sustainable digital transformation in small and medium enterprises (SMEs): A review on performance. Heliyon, 9(3), 1–18. https://doi.org/10.1016/j.heliyon.2023.e13908
de Vos, M., Ishmaev, G., & Pouwelse, J. (2022). Decentralizing components of electronic markets to prevent gatekeeping and manipulation. Electronic Commerce Research and Applications, 56(April), 1–20. https://doi.org/10.1016/j.elerap.2022.101220
Department, R. R. D. B. P. N. (2021). International Journal of Production Economics External knowledge search , opportunity recognition and industry 4 . 0 adoption in SMEs. International Journal of Production Economics, 240(July), 1–18. https://doi.org/10.1016/j.ijpe.2021.108234
Dewi, P., Amelia, R., Febrina, D., Kelana, J., & Tambunan, D. (2025). Service Quality and Customer Satisfaction in Ethnic Cuisine : Insights from a Nasi Kebuli Restaurant in Indonesia. Journal of Business Integration and Competitive, 1(2), 42–54.
Doyle, S. (2007). The role of social networks in marketing. Journal of Database Marketing & Customer Strategy Management, 15(1), 60–64. https://doi.org/10.1057/palgrave.dbm.3250070
Elareshi, M. (2023). Understanding the Effects of Social Media Marketing on Customers’ Bank Loyalty: A SEM Approach. Electronics (Switzerland), 12(8), 1–15. https://doi.org/10.3390/electronics12081822
Elhamma, A. (2023). The relationship between organisational decentralisation, balanced scorecard and its perceived benefits in Moroccan SMEs. International Journal of Accounting, Auditing and Performance Evaluation, 19(2), 185–202. https://doi.org/10.1504/IJAAPE.2023.132384
Emami, A., Ashourizadeh, S., Sheikhi, S., & Rexhepi, G. (2022). Entrepreneurial propensity for market analysis in the time of COVID-19: benefits from individual entrepreneurial orientation and opportunity confidence. Review of Managerial Science, 16(8), 2413–2439. https://doi.org/10.1007/s11846-021-00499-0
Eric Opoku, Maureen Okafor, Mosopefoluwa Williams, & Aramide Aribigbola. (2024). Enhancing small and medium-sized businesses through digitalization. World Journal of Advanced Research and Reviews, 23(2), 222–239. https://doi.org/10.30574/wjarr.2024.23.2.2313
Fadli, A. (2021). Efforts to Maximize the Performance of SMEs and Partnerships Through Experience and Business Capital. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 5(2), 8605–8615.
Faris, S., Rezeki, F., & Lubis, A. (2024). Enhancing Public Sector Performance : Work Engagement as a Mediator between Organizational Justice , Support , and Employee Outcomes in Bireuen Regency , Indonesia. Journal of Logistics, Informatics and Service Science, 11(12), 1–17. https://doi.org/10.33168/JLISS.2024.1201
Genoveva, G. (2022). Tiktok Platform Opportunity: How Does It Influence Smes Brand Awareness Among Generation Z? Sriwijaya International Journal of Dynamic Economics and Business, 5(3), 273–282. https://doi.org/10.29259/sijdeb.v5i3.273-282
Grooss, O. F. (2024). Digitalization of maintenance activities in small and medium-sized enterprises: A conceptual framework. Computers in Industry, 154(June 2023), 104039. https://doi.org/10.1016/j.compind.2023.104039
Haq, I. U., & Huo, C. (2023). Digital strategy and environmental performance: the mediating role of digitalization in SMEs. Digital Economy and Sustainable Development, 1(1), 1–13. https://doi.org/10.1007/s44265-023-00010-5
Hardiyansyah, Aries, Muchardie, B. G., & Rillia, A. (2024). Impact of External Factors on Determining E-commerce Benefits among SMEs in Jakarta and Palembang. International Journal on Informatics Visualization, 8(1), 213–219. https://doi.org/10.62527/joiv.8.1.1371
Hou, A., Djohan, D., & Hastuty, W. (2024). The Influence of Business Networks and Perception of Product Quality on the Competitive Advantage of SME Products in Langkat. Journal of Finance Integration and Business Independence, 1(1), 1–8.
Jasin, M. (2022). The Role of Social Media Marketing and Electronic Word of Mouth on Brand Image and Purchase Intention of SMEs Product. Journal of Information Systems and Management …, 01(04), 54–62. https://jisma.org/index.php/jisma/article/view/258%0Ahttps://jisma.org/index.php/jisma/article/download/258/54
Joshi, Y., Lim, W. M., Jagani, K., & Kumar, S. (2023). Social media influencer marketing: foundations, trends, and ways forward. In Electronic Commerce Research (Vol. 25, Issue 2). Springer US. https://doi.org/10.1007/s10660-023-09719-z
Julsari, A., Amelia, R., Djohan, D., Albert, & Novirsari, E. (2025). Analysis Of Marketing Strategies To Enhance Service Quality In Electronic Repair Workshops: A Case Study At Natemu, Southeast Aceh. Journal of Business Integration and Competitive, 1(2), 84–98.
Kamarudin, M. A. I., Tunku Abaidah, T. N. A., Kamarruddin, N. N. A., & Rahim, N. A. A. (2025). The Effect of Opportunity Focus and Value Creation on the Performance of Agropreneur Small Medium Enterprises (SMEs) in the Emerging Market: The Role of Government Support Programs (GSPs) as Moderating Variable. Compendium, 41(1), 133–147. https://doi.org/10.59953/paperasia.v41i1b.294
Khairani, R. D. V. N. J. B. E. Y. A. D. M. R. A. N. B. S. A. E. M. T. R. (2023). Pemasaran Bisnis Era Digital. CV. Media Sains Indonesia.
Khairumi, D., Amelia, R., Martin, Siboro, L. B., & Bhastary, M. D. (2025). Strengthening Sales Through Brand Image and Product Quality : An Empirical Study at UD . UMEGA Roti Kacang. Journal of Business Integration and Competitive, 1(2), 55–69.
Khanna, M. (2025). Impact of Various Social Media Marketing Dimensions on Intention to Purchase Electronic Goods. Salud, Ciencia y Tecnologia - Serie de Conferencias, 4(1), 1–16. https://doi.org/10.56294/sctconf2024.1360
Khrais, L. T., & Gabbori, D. (2023). The effects of social media digital channels on marketing and expanding the industry of e-commerce within digital world. Periodicals of Engineering and Natural Sciences, 11(5), 64–75. https://doi.org/10.21533/pen.v11i5.3849
Kreuzer, T., Lindenthal, A. K., Oberländer, A. M., & Röglinger, M. (2022). The Effects of Digital Technology on Opportunity Recognition. Business and Information Systems Engineering, 64(1), 47–67. https://doi.org/10.1007/s12599-021-00733-9
Lestari, I., & Nasib, A. K. H. M. (2021). Manajemen & Bisnis Modern. In Jakarta: PT Rineka Cipta. Pena Persada.
Li, F., Larimo, J., & Leonidou, L. C. (2023). Social media in marketing research: Theoretical bases, methodological aspects, and thematic focus. Psychology and Marketing, 40(1), 124–145. https://doi.org/10.1002/mar.21746
Lubis, Z., Junaidi, Effendi, I., Nasib, & Fadli, A. (2023). The Model for Determining the Success of the Partnership Program in Improving the Performance of SMEs Fostered Partners PT. Perkebunan Nusantara III. Quality - Access to Success, 24(192), 35–43. https://doi.org/10.47750/QAS/24.192.05
Mechman, A. (2022). The Effect of Digital Marketing , And E-Commence on SMEs performance of Baghdad. Journal of Positive School Psychology, 6(3), 4197–4212.
Min, S., & Kim, J. (2022). Effect of opportunity seizing capability on new market development and small and medium-sized enterprise performance: Role of environmental uncertainty in the IT industry. Asia Pacific Management Review, 27(2), 69–79. https://doi.org/10.1016/j.apmrv.2021.05.004
Mittal, U., & Sharma, D. (2024). International Journal of Research Publication and Reviews Environmental Laws in India : Evolution , Implementation , and Challenges. International Journal of Research Publication and Reviews, 5(4), 10011–10015.
Mon, A., & Giorgio, H. R. Del. (2022). Technological Transformation Model for SMEs. Procedia Computer Science, 217(2019), 1076–1085. https://doi.org/10.1016/j.procs.2022.12.306
Mosbah, A. (2024). Technology Adoption Among SMEs: How Is It? And What Can Be Done to Strengthen It? Jurnal Kejuruteraan, 36(4), 1519–1528. https://doi.org/10.17576/jkukm-2024-36(4)-17
Nasib. (2024). The Influence of Ethnic Identity and Brand Trust on College Choice Decisions (Case Study at IT & B Campus). Journal of Business Integration and Competitive (JoBIC), 1(1), 10–20.
Nasib, Harianto, E. N. R. K. A. F. A., Albert, M. R. R., Martin, D. T., Satrianny, I. P., Hou, M. D. B. D. D. R. A. A., & Tamba, Z. R. D. D. P. A. I. F. U. (2024). Mengenal bisnis 5.0. PT. Pena Persada Kerta Utama.
Nasib, Pranata, S. P., Tampubolon, A., Novirsari, E., Amelia, R., Pasaribu, D. S. O., Theodora, E. M., Hou, A., Ginting, N. M. B., Rivai, A., Anggusti, M., Pasaribu, D. D., & Banuari, N. (2023). Bisnis Dasar Dan Etika Dalam Berbisnis. MTU Press.
Nasrullah, M. (2024). Implementation of Fiqh Rules in Economic Transactions in Islamic Financial Institutions : A Literature Review Study. Demak Universal Journal of Islam and Sharia, 2(3), 347–360.
Nistor, A., & Zadobrischi, E. (2022). Analysis and Estimation of Economic Influence of IoT and Telecommunication in Regional Media Based on Evolution and Electronic Markets in Romania. Telecom, 3(1), 195–217. https://doi.org/10.3390/telecom3010013
Nurbayan, K., Amelia, R., Nazah, K., Fathoni, M., & Hernawati, M. (2025). Unlocking Buyer Intent : How the Marketing Mix Shapes Purchasing Decisions at Ummah Cahaya Restaurant. Journal of Business Integration and Competitive, 1(2), 18–30.
Nurhidayah, A., Amelia, R., Andi, Y., Kosasih, H., & Chaniago, S. (2025). Innovative Marketing Strategies in Culinary MSMEs : A Case Study of Warkop Agam Medan. Journal of Business Integration and Competitive, 1(2), 11–17.
Onojah, A. O., Onojah, A. A., Abd-el-latif Adekunle, A. E., & TAIWO, S. A. (2022). Effects of Social Networking Sites on The Effectiveness of Job Opportunity Acquisition in Labour Markets. Indonesian Journal of Community Services in Engineering & Education (IJOCSEE), 2(1), 8–16.
Pakpahan, D. R., Handayani, C., & Sanjaya, M. (2024). The Effect of Fintech Payment and Financial Literacy on Impulsive Buying of college students in Medan City. Journal of Finance Integration and Business Independence, 1(1), 20–29.
Pebriani, A., Amelia, R., Ayuni, T. W., Linda, T., & Rivai, A. (2025). Examining the Appeal of Quality Service : A Study on the Impact of Product Quality on Purchase Decisions at Hani Salon. Journal of Business Integration and Competitive, 1(2), 31–41.
Purba, M. I. (2021). The effect of digital marketing and e-commerce on financial performance and business sustaina- bility of MSMEs during COVID-19 pandemic in Indonesia. International Journal of Data and Network Science, 5, 275–282. https://doi.org/10.5267/j.ijdns.2021.6.006
Radicic, D., & Petković, S. (2023). Impact of digitalization on technological innovations in small and medium-sized enterprises (SMEs). Technological Forecasting and Social Change, 191(March), 1–17. https://doi.org/10.1016/j.techfore.2023.122474
Rajkhowa, P., & Kornher, L. (2023). Effects of electronic markets on prices, spikes in prices, and price dispersion: A case study of the tea market in India. Agribusiness, 39(4), 1117–1138. https://doi.org/10.1002/agr.21818
Ravi Kumar, K. N., Mishra, S. N., Bahahudeen Shafiwu, A., Gajanan, S., Chandra Babu, S., & Neelima, A. S. (2023). Production technology adoption and electronic market participation intensity of chilli (dry) farmers in India: Application of triple-hurdle model. Cogent Economics and Finance, 11(1), 1–14. https://doi.org/10.1080/23322039.2023.2207939
Razaq, M. R., Robin, Harianto, A., Fathoni, M., & Nasib. (2024). Analysis of Factors Affecting the Risk of Business Failure of Food Sector SMEs in Binjai City. Primanomics : Jurnal Ekonomi & Bisnis, 22(3), 1–14. https://doi.org/https://doi.org/10.31253/pe.v22i3.3222
Romadhoni, B., Akhmad, A., Naldah, N., & Rossanty, N. P. E. (2023). Purchasing Decisions Effect of Social Media Marketing, Electronic Word of Mouth (eWOM), Purchase Intention. Journal of Accounting and Finance Management, 4(1), 74–86. https://doi.org/10.38035/jafm.v4i1.194
Santy, R. D., & Andriani, R. (2023). Purchase Decision in Terms of Content Marketing and E-Wom on Social Media. Journal of Eastern European and Central Asian Research, 10(6), 921–928. https://doi.org/10.15549/jeecar.v10i6.1502
Sari, W., Amelia, R., Handayani, C., & Hou, A. (2025). Service Quality as the Key to Customer Satisfaction : An Empirical Analysis of BTPN Syariah Bank Siantar Timur. Journal of Business Integration and Competitive, 1(2), 1–10.
Sechele, G., Rabedzwa, G., Nongayo, S., Thango, B., Sechele, G. L., Rabedzwa, G., Nongayo, S. M., & Thango, B. A. (2024). Systematic Review on SEO and Digital Marketing Strategies for Enhancing Retail SMEs ’ Performance Systematic Review on SEO and Digital Marketing Strategies for Enhancing Retail SMEs ʹ Performance. https://doi.org/10.20944/preprints202410.1715.v1
Shafiq, M. A., Khan, M. M. A., Gul, R., Hussain, M., & Javaid, M. Q. (2023). Influence of Social Media Marketing in Development of Customer Trust and Satisfaction through the Moderating Role of Electronic Word of Mouth. Journal of Social Sciences Review, 3(1), 623–638. https://doi.org/10.54183/jssr.v3i1.186
Suder, R. K. J. D. M. (2021). Explaining SME performance with fsQCA: The role of entrepreneurial orientation, entrepreneur motivation, and opportunity perception. Journal of Innovation and Knowledge, 6(4), 234–245. https://doi.org/10.1016/j.jik.2021.06.001
Susanti, D. O. (2022). the Electronic Market (Marketplace) on Electronic Trade (E-Commerce) in Indonesia. NOTARIIL Jurnal Kenotariatan, 7(1), 24–31. https://doi.org/10.22225/jn.7.1.2022.24-31
Swain, A. (2020). Role of Social Media in promoting Entrepreneurship: An Empirical Study. Training & Development Journal, 11(2), 64–68. https://doi.org/10.5958/2231-069x.2020.00008.6
Tash, M., Sardari, Z. A., & Yavari, G. (2025). Structural Analysis of Establishing a new Business Through the Identification and Development of Electronic Marketing Opportunities Using a Partial Least Squares Approach . Public Management Researches, 16(62), 1–33.
Telukdarie, A., Dube, T., Matjuta, P., & Philbin, S. (2022). The opportunities and challenges of digitalization for SME’s. Procedia Computer Science, 217(2022), 689–698. https://doi.org/10.1016/j.procs.2022.12.265
Telukdarie, A., Dube, T., Munsamy, M., Murulane, K., & Mongwe, R. (2024). Navigating Digital Challenges for SMEs: A Two-Tier Approach to Risks Mitigation and Sustainability. Sustainability (Switzerland), 16(14), 1–19. https://doi.org/10.3390/su16145857
Thamik, H., & Wu, J. (2022). The Impact of Artificial Intelligence on Sustainable Development in Electronic Markets. Sustainability (Switzerland), 14(6), 1–22. https://doi.org/10.3390/su14063568
Tolstoy, D. (2022). The indirect effect of online marketing capabilities on the international performance of e-commerce SMEs. International Business Review, 31(3), 101946. https://doi.org/10.1016/j.ibusrev.2021.101946
Toni, N., Goh, T. S., Edward, Y. R., & Calen. (2025). Supply Chain Sustainability and Financial Performance: The Role of E-Commerce, Digital Banking and Digital Marketing of SMEs. ECONOMICS - Innovative and Economics Research Journal, 13(1), 1–21. https://doi.org/10.2478/eoik-2025-0027
Umam, N. I., Nasib, Tambunan, D., Rivai, A., & Daulay, Z. R. (2022). Triggers for Decreasing Coffee Purchase Decisions Caused by the Inability of Different Packaging Designs , Narrow Parking Area And Slow In Responding To Complaints. Mantik, 5(36), 2492–2499.
Vinerean, S., Opreana, A., Budac, C., & Mihaiu, D. M. (2025). Does Gender Matter for Electronic Word-of-Mouth Interactions in Social Media Marketing Strategies ? An Empirical Multi-Sample Approach. J. Theor. Appl. Electron. Commer. Res, 20(1), 1–24.
Wakhyuni, E., Rahayu, S., & Novirsari, E. (2024). Fostering SME Sustainability through Green Work Engagement : Evidence from Indonesian Coffee Producers. Journal of Logistics, Informatics and Service Science, 11(12), 131–154. https://doi.org/10.33168/JLISS.2024.1207
Winarno, K. O., & Indrawati, I. (2022). Impact of Social Media Marketing and Electronic Word of Mouth (E-Wom) on Purchase Intention. Jurnal Aplikasi Manajemen, 20(3), 1–22. https://doi.org/10.21776/ub.jam.2022.020.03.15
Wiraguna, S. A., Santiago, F., & Redi, A. (2023). Harmonization of Law on Transactions E-Commerce in order to support Indonesia’s Economic Development. Journal of Social Research, 2(6), 1929–1936. https://doi.org/10.55324/josr.v2i6.937
Xia, L., Baghaie, S., & Mohammad Sajadi, S. (2024). The digital economy: Challenges and opportunities in the new era of technology and electronic communications. Ain Shams Engineering Journal, 15(2), 1–11. https://doi.org/10.1016/j.asej.2023.102411





.png)















Contact Person +6282139474255
Email : ijebir@citakonsultindo.or.id / editor.ijebir@gmail.com