The Effect of Discounts and Free Shipping on Impulse Buying (Study on Shopee Users in Bandar Lampung)
Abstract
The rapid growth of digital technology has changed consumer behavior patterns, especially in the use of e-commerce platforms such as Shopee. This study aims to determine the effect of discounts and free shipping on impulse buying among Shopee users in Bandar Lampung. This research uses a quantitative method with purposive sampling involving 100 respondents. Data collection was carried out using a structured questionnaire measured with a Likert scale. The data analysis techniques used include descriptive analysis, validity and reliability tests, classical assumption tests, multiple linear regression analysis, hypothesis testing (t-test and F-test), and the coefficient of determination (R²), all processed using SPSS version 27. The results show that both discount and free shipping variables have a significant positive effect on impulse buying behavior. Simultaneously, the two variables influence impulse buying with a contribution of 32.4%, while the remaining 67.6% is influenced by other variables not examined in this study. These findings provide insights for e-commerce marketing strategies..
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