Digital Marketing Strategy: A Hybrid Systematic Literature Review and Bibliometric Analysis from the Scopus Database

  • Nanik Wahyuningtiyas Universitas Negeri Malang
  • Sudarmiatin Universitas Negeri Malang
  • Agus Hermawan Universitas Negeri Malang
Keywords: Digital Marketing Strategy, Consumer Behavior, Big Data, AI Integration, Bibliometric Analysis.

Abstract

This paper explores the key elements and challenges of digital marketing strategies, focusing on how businesses, particularly SMEs, can effectively navigate the evolving digital landscape. A systematic literature review and bibliometric analysis of 280 articles from the Scopus database were conducted to identify trends, challenges, and gaps in digital marketing strategies. The study finds that digital marketing strategies are critical due to technological advances and shifting consumer behaviors. Challenges include ROI measurement, data privacy, and the integration of emerging technologies like AI and big data. This paper provides valuable insights into the evolution of digital marketing, emphasizing the need for businesses to adapt to new technologies and ethical considerations

References

Abdukhalilova, L. (2025). Digital Marketing ESG Factors and Retail Trade Development Through Social Media Analysis. 717–721. https://doi.org/10.1145/3726122.3726226
Adwan, A. A. (2024). Can companies in digital marketing benefit from artificial intelligence in content creation? International Journal of Data and Network Science, 8(2), 797–808. https://doi.org/10.5267/j.ijdns.2023.12.024
Ajitha, S., Reshma, K. J., Huxley, S., Mazumdar, C. S., & Rajan, D. D. S. (2025). Digital Analytics in Action From Data to Impact. In Future-Proofing Emerging Technologies for Business Transformation (pp. 255–290). https://doi.org/10.4018/979-8-3373-1320-7.ch008
Al-ababneh, H. A., Agel, M., Dalbouh, A., Box, P. O., Alrhaimi, S. A. S., & Ibragimkhalilova, Т. (2023). Digitalization , innovation and marketing in logistics. 615–624.
Alfaro-Ramos, A. E., & Segura, F. A. M. (2024). DIGITAL MARKETING FOR INTERNATIONALIZATION IN SMALL AND MEDIUM ENTERPRISES: A REVIEW. Revista Academia and Negocios, 10(2), 280–294. https://doi.org/10.29393/RAN10-18MDIA20018
Alkhalfan, R. F., & Al Mubarak, M. (2024). Effectiveness of Digital Marketing Activities: A Review of Key Challenges, Benefits and Opportunities. In Studies in Systems, Decision and Control (Vol. 569, pp. 903–923). https://doi.org/10.1007/978-3-031-71649-2_75
Allil, K., & Zia, A. (2024). Digital Age Content Marketing: Strategies and Trends. Micro and Macro Marketing, 33(3), 611–635. https://doi.org/10.1431/113076
AlQattan, A., & Mubarak, M. A. (2025). The role of e-marketing in business effectiveness in the digital age. In Ethical Standards for Technological and Business Education Sustainability (pp. 35–52). https://doi.org/10.1108/978-1-83608-036-720251003
Alves, M., Santos, V., & Marcão, R. (2025). Development and application of digital marketing strategies. In Evolving Strategies for Organizational Management and Performance Evaluation (pp. 89–108). https://doi.org/10.4018/979-8-3373-0149-5.ch006
Apasrawirote, D., Yawised, K., & Muneesawang, P. (2022). Digital marketing capability: the mystery of business capabilities. Marketing Intelligence and Planning, 40(4), 477–496. https://doi.org/10.1108/MIP-11-2021-0399
Argilovski, A., Jovanoski, B., & Minovski, R. (2026). Challenges for Implementation of Digital Transformation Across Industries. Lecture Notes in Networks and Systems, 1605 LNNS, 394–404. https://doi.org/10.1007/978-3-032-03722-0_33
Bajrami, R., Gashi, A., Bajraktari, K., & Namligjiu, E. (2025). THE IMPACT OF BIG DATA ANALYTICS ON DIGITAL MARKETING DECISION-MAKING: A COMPREHENSIVE ANALYSIS. Innovative Marketing, 21(3), 171–182. https://doi.org/10.21511/im.21(3).2025.13
Berisha Qehaja, A. (2026). Digital Transformation in Retail: Leveraging Data Analytics for Competitive Advantage. In Uncertainty and Operations Research: Vol. Part F1122 (pp. 15–37). https://doi.org/10.1007/978-981-95-2429-7_2
Chowdhury, A. R., Marwah, K., Iqbal, N., Zainab, S. A., Aseer, J., Zafar, C. H., Askri, S., & Shah, A. (2026). The Role of Digital Marketing Approaches on Customer Purchasing Behaviour in the UK. In Studies in Big Data (Vol. 178, pp. 107–119). https://doi.org/10.1007/978-3-031-97613-1_10
Chumaidiyah, E., Madao, M., & Fauzi, P. M. (2025). Digital Marketing Intervention on Dynamic Finance and Feasibility Using Simulation : A Case Study. June, 1–17. https://doi.org/10.1177/21582440251336516
Cui, J., Jiang, H., & Xu, Z. (2023). Digital marketing program design based on abnormal consumer behavior data classification and improved homomorphic encryption algorithm. 1–19. https://doi.org/10.7717/peerj-cs.1690
Deak, B., & Szabo, I. (2025). Marketing Digital Shift: How Has Traditional Marketing Transformed into Digital Marketing and Why? SACI, IEEE International Symposium on Applied Computational Intelligence and Informatics, 2025, 599–604. https://doi.org/10.1109/SACI66288.2025.11030115
Demierre, F. (2025). Building a Next-Generation Digital Marketing Strategy. In Management for Professionals: Vol. Part F79 (pp. 97–108). https://doi.org/10.1007/978-3-658-45798-3_7
Fang, X. (2021). Research on Digital Marketing Strategy of Telecommunication Service Based on Computer Complex Network Model. Journal of Physics: Conference Series, 1992(4). https://doi.org/10.1088/1742-6596/1992/4/042002
Fayvishenko, D., Kovalchuk, S., Sidielnikov, D., Holik, O., & Kyianytsia, I. (2025). THE EFFECTIVENESS OF DIGITAL COMMUNICATIONS FOR PROMOTING BRANDS ON SOCIAL MEDIA PLATFORMS. Journal of Theoretical and Applied Information Technology, 103(6), 2348–2361. https://www.scopus.com/inward/record.uri?eid=2-s2.0-105001977381&partnerID=40&md5=22c8a8bf8750920616226e8452901c15
Figueiredo, N., Ferreira, B. M., Abrantes, J. L., & Martinez, L. F. (2025). The Role of Digital Marketing in Online Shopping: A Bibliometric Analysis for Decoding Consumer Behavior. Journal of Theoretical and Applied Electronic Commerce Research , 20(1). https://doi.org/10.3390/jtaer20010025
Järvinen, J., & Karjaluoto, H. (2015). The use of Web analytics for digital marketing performance measurement. Industrial Marketing Management, 50, 117–127. https://doi.org/10.1016/j.indmarman.2015.04.009
Javier, P., Castillo, M., Munguía, M. U., Guzmán, A. S., Rasgado, M. C., Mayo, L. T., Barquera, S., Aguilera, M. S., Armijo, F. C., & Bonvecchio, A. (2023). Digital marketing of commercial breastmilk substitutes and baby foods : strategies , and recommendations for its regulation in Mexico. 1–14. https://doi.org/10.1186/s12992-023-00908-x
Jiang, H., Yang, J., & Gai, J. (2023). How digital platform capability affects the innovation performance of SMEs—Evidence from China. Technology in Society, 72(December 2022), 102187. https://doi.org/10.1016/j.techsoc.2022.102187
Juvvigunta, J., Dhanunjay, G., Kumar, A., Kumar Padhy, M., Kumar, A., & Singh, P. (2021). Role of digital marketing data analytics in film industry: Telugu cinema into pan India magnum opus. Advances in Parallel Computing, 38, 586–592. https://doi.org/10.3233/APC210107
Kaur, T., Bhagat, N., & Gupta, S. (2026). A Review of Machine Learning and Deep Learning Techniques in Digital Marketing Optimization. Lecture Notes in Networks and Systems, 1600 LNNS, 427–441. https://doi.org/10.1007/978-3-032-03072-6_34
Khomenko, L., Saher, L., Letunovska, N., & Jasnikowski, A. (2021). Segmentation as a base for digital marketing strategies in blood service: A cluster analysis for classifying healthy regional subjects. E3S Web of Conferences, 307. https://doi.org/10.1051/e3sconf/202130703001
Lakshmi, S. R., & Manasa, N. (2025). Role of digital marketing tactics in enhancing financial performance in e-commerce enterprises. In Artificial Intelligence in Peace, Justice, and Strong Institutions (pp. 257–282). https://doi.org/10.4018/979-8-3693-9395-6.ch012
Liang, X., Mohd, W., Wan, H., & Kadir, R. A. (2025). Digital marketing integration and educational product innovation : the mediating effect of organizational innovation climate. 138–147. https://doi.org/10.55670/fpll.futech.4.3.13
Lubis, U. S., Wulandari, N., Wahyudi, I., Widiyanto, A., Wibowo, E. A., Hakim, L., Apriyansyah, B., Hardiati, N., Swastika, A. Y., & Meyzia, B. (2025). Digital marketing strategies in expanding the market for MSME creative products in Indonesia—state of art. Frontiers in Communication, 10. https://doi.org/10.3389/fcomm.2025.1647391
Mahajan, J., & Sabharwal, N. (2025). Big Data Analytics in Digital Marketing: Harnessing Data Insights for Strategic Decision-Making. In The Metaverse Era: Reinventing Customer Engagement and Digital Marketing (pp. 162–177). https://doi.org/10.2174/9798898810368125010012
Melnyk, K., Borysova, N., & Melnyk, V. (2022). The Hierarchical Information System for Management of the Targeted Advertising. CEUR Workshop Proceedings, 3137, 288–302. https://doi.org/10.32782/cmis/3137-24
Nuseir, M. T., El Refae, G. A., Aljumah, A., Alshurideh, M., Urabi, S., & Kurdi, B. A. (2023). Digital Marketing Strategies and the Impact on Customer Experience: A Systematic Review. In Studies in Computational Intelligence (Vol. 1056, pp. 21–44). https://doi.org/10.1007/978-3-031-12382-5_2
Olena, C., Tetiana, T., Olena, S., Oleksandr, K., & Ihor, M. (2025). Impact of Digital Marketing Strategies on Business Transformation. Lecture Notes in Networks and Systems, 1484 LNNS, 55–65. https://doi.org/10.1007/978-3-031-95200-5_7
Pandey, N., Nayal, P., & Rathore, A. S. (2020). Digital marketing for B2B organizations: structured literature review and future research directions. Journal of Business and Industrial Marketing, 35(7), 1191–1204. https://doi.org/10.1108/JBIM-06-2019-0283
Pappu, S., Devi Prasad Kotni, V. V, Prasanna, I. L., & Jaya Sankar Krishna, S. V. (2025). Digital Marketing Influence Research in Consumer Behavior: A Systematic Literature Review Using TCCM and Future Research Agenda. Indian Journal of Marketing, 55(6), 9–28. https://doi.org/10.17010/ijom/2025/v55/i6/175108
Potwora, M., Zakryzhevska, I., Mostova, A., Kyrkovskyi, V., & Saienko, V. (2023). MARKETING STRATEGIES IN E-COMMERCE: PERSONALISED CONTENT, RECOMMENDATIONS, AND INCREASED CUSTOMER TRUST. Financial and Credit Activity: Problems of Theory and Practice, 5(52), 562–573. https://doi.org/10.55643/fcaptp.5.52.2023.4190
Prayogi, K., & Subriadi, A. P. (2024). The Role of Digital Marketing in Driving Growth and Competitiveness of SMEs in the Digital Transformation Era: Systematic Literature Review. 2024 International Conference on Information Technology Systems and Innovation, ICITSI 2024 - Proceedings, 290–296. https://doi.org/10.1109/ICITSI65188.2024.10929422
Quispe-Florida, A. N., & Vargas, C. Z. (2024). Use of Big Data and Predictive Analytics in Digital Platform Marketing: A Systematic Review. Proceedings of the LACCEI International Multi-Conference for Engineering, Education and Technology. https://doi.org/10.18687/LACCEI2024.1.1.549
Rao, S., Srivatsala, V., & Suneetha, V. (2016). Optimizing technical ecosystem of digital marketing. Advances in Intelligent Systems and Computing, 394, 691–703. https://doi.org/10.1007/978-81-322-2656-7_63
Riyadi, S., Susilo, D., Armawati, S. S., & Putranto, T. D. (2019). DIGITAL MARKETING STRATEGIES TO BOOST TOURISM ECONOMY : A CASE STUDY OF ATLANTIS LAND SURABAYA. Humanities & Social Sciences Reviews, 7(5), 468–473.
Saltos-Cruz, G., Peñaherrera-Zambrano, S., Herrera-Herrera, J., Naranjo-Holguín, F., & Araque-Jaramillo, W. (2022). Digital Media Ecosystem: A Core Component Analysis According to Expert Judgment. Lecture Notes in Networks and Systems, 407 LNNS, 16–28. https://doi.org/10.1007/978-3-030-96147-3_2
Santoso, H., & Purnomo, A. (2024). Navigating Digital Marketing in Entrepreneurship: Interdisciplinary Perspective Through Systematic Review. Proceedings of 2024 International Conference on Information Management and Technology, ICIMTech 2024, 594–599. https://doi.org/10.1109/ICIMTech63123.2024.10780863
Sarkheil, H., & Hosseini, M. H. (2024). Heuristic Simulated Annealing Modeling to Optimum Target Audience Identification in Digital Marketing: A Case Study of a Mining Industry Training Service Company. International Journal of Supply and Operations Management, 11(2), 188–202. https://doi.org/10.22034/IJSOM.2023.109997.2805
Saura, J R. (2021). Advanced digital marketing strategies in a data-driven era. https://doi.org/10.4018/978-1-7998-8003-5
Saura, J R, Palos-Sánchez, P., & Suárez, L. M. C. (2017). Understanding the digital marketing environment with kpis and web analytics. Future Internet, 9(4). https://doi.org/10.3390/FI9040076
Saura, Jose Ramon, Palacios-marqués, D., Ribeiro-soriano, D., Ramon, J., Palacios-marqués, D., Ribeiro-, D., & Saura, J. R. (2023). Digital marketing in SMEs via data-driven strategies : Reviewing the current state of research Digital marketing in SMEs via data-driven strategies : Reviewing the current state of research. Journal of Small Business Management, 61(3), 1278–1313. https://doi.org/10.1080/00472778.2021.1955127
Shafi, S., Salleh, H. S., & Mohamed, W. N. (2022). DIGITAL MARKETING INNOVATION IN MANAGERIAL PRACTICES: A SYSTEMATIC LITERATURE REVIEW. Corporate Governance and Organizational Behavior Review, 6(4), 64–79. https://doi.org/10.22495/cgobrv6i4p6
Sharafuddin, M. A., & Janarthanam, S. (2024). A bibliometric and conceptual analysis of digital marketing: Capabilities, strategies, innovation, and firm performance. Multidisciplinary Reviews, 8(8). https://doi.org/10.31893/multirev.2025252
Smith, K. T. (2025). Longitudinal study of digital marketing strategies targeting Millennials. 2(December), 86–92. https://doi.org/10.1108/07363761211206339
Taherdoost, H. (2023). Digital Marketing. In EAI/Springer Innovations in Communication and Computing: Vol. Part F1354 (pp. 205–236). https://doi.org/10.1007/978-3-031-39626-7_9
Tshuma, S., Masengu, R., & Dube, M. (2024). Security and privacy challenges in digital marketing. In AI-Driven Marketing Research and Data Analytics (pp. 325–341). https://doi.org/10.4018/979-8-3693-2165-2.ch018
Vaculčikova, Z., & Tučkova, Z. (2025). Vietnamese handicraft villages ” Digital marketing access as a source of competitiveness in traditional Vietnamese handicraft villages. 0–10. https://doi.org/10.21511/im.16(1).2020.01
Warghane, T. S., & Savariapitchai, M. (2025). The Impact of Content Marketing on Brand Awareness and Lead Generation. Lecture Notes in Networks and Systems, 1384 LNNS, 351–361. https://doi.org/10.1007/978-981-96-5751-3_30
Yang, Q., Ongpin, M., Nikolenko, S., Huang, A., & Farseev, A. (2023). Against Opacity: Explainable AI and Large Language Models for Effective Digital Advertising. MM 2023 - Proceedings of the 31st ACM International Conference on Multimedia, 9299–9305. https://doi.org/10.1145/3581783.3612817
Zulaikha, S., Mohamed, H., Kurniawati, M., Rusgianto, S., & Rusmita, S. A. (2025). CUSTOMER PREDICTIVE ANALYTICS USING ARTIFICIAL INTELLIGENCE. Singapore Economic Review, 70(4), 1009–1020. https://doi.org/10.1142/S0217590820480021
Published
2025-12-18
How to Cite
Nanik Wahyuningtiyas, Sudarmiatin, & Agus Hermawan. (2025). Digital Marketing Strategy: A Hybrid Systematic Literature Review and Bibliometric Analysis from the Scopus Database. International Journal of Economics, Business and Innovation Research, 5(01), 350-373. https://doi.org/10.63922/ijebir.v5i01.2702