The Effect Of Training And Competence On Employee Performance Through Organizational Citizenship Behavior (OCB) At PT Atmindo TBK

Radoth R L Sidabalok; Sofiyan; Fajar Rezeki Ananda Lubis

doi:10.63922/ijebir.v5i03.3011

Radoth R L Sidabalok Master of Management Study Program, faculty of Economics, Universitas Prima Indonesia
Sofiyan PUI Human Resources Management and Innovation Center, University Prima Indonesia
Fajar Rezeki Ananda Lubis PUI Human Resources Management and Innovation Center, University Prima Indonesia

DOI: https://doi.org/10.63922/ijebir.v5i03.3011

Keywords: Training, Competence, Organizational Citizenship Behavior (OCB), Employee Performance.

Abstract

This study aims to analyze the influence of training and competence on employee performance, with Organizational Citizenship Behavior (OCB) as a mediating variable at PT Atmindo Tbk. The research method used was a quantitative approach with regression analysis techniques. The results showed that training and competence had a positive and significant effect on employee OCB. Training was also proven to have a positive and significant effect on employee performance, however, further testing found that training and competence did not have a significant direct effect on employee performance. Conversely, OCB had a positive and significant effect on employee performance and was the most dominant variable in improving performance. Furthermore, OCB was shown to mediate the effect of training and competence on employee performance. These findings indicate that training and competence will have an optimal impact on performance if they can encourage the emergence of extra-role work behaviors in employees. Therefore, organizations are advised to integrate training and competence development programs with OCB development efforts to continuously improve employee performance.

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