The Influence Of Leadership Style And Organizational Culture On Employee Performance Through Job Satisfaction At The Department Of Industry And Trade Of Deli Serdang

  • Renta Herawaty Dongoran Master of Management Study Program, Faculty of Economics, Universitas Prima Indonesia
  • Robert Tua Siregar PUI Human Resources Management and Innovation Center, University Prima Indonesia
  • Fajar Rezeki Ananda Lubis PUI Human Resources Management and Innovation Center, University Prima Indonesia
Keywords: Leadership Style; Organizational Culture; Employee Performance; Job Satisfaction; Deli Serdang Industry and Trade Office.

Abstract

This study aims to analyze the influence of leadership style and organizational culture on employee performance through job satisfaction at the Deli Serdang Industry and Trade Office. This study used a quantitative-associative causal method, involving 44 respondents selected through a saturated sampling technique. Data were collected through questionnaires, observations, and literature reviews, analyzed using validity, reliability, classical assumptions, and path analysis using SPSS 26. The results of this study indicate that leadership style has no significant effect on employee performance or job satisfaction, employee performance also has no significant effect on job satisfaction, and job satisfaction does not act as an intervening variable. Meanwhile, organizational culture has a positive, significant, and dominant effect on performance and job satisfaction. This confirms that in public service organizations, improving employee performance and well-being is not effectively achieved through optimizing individual leadership or psychological mechanisms alone, but rather through strengthening an institutionalized, collective, and value-oriented organizational culture as the primary foundation of sustainable public governance.

References

Amin, S. M., El-Ashry, A. M., Abdel Karim, N. A. H., Mohamed, M. H. R. A., Alqarawi, N., Khedr, M. A., Abozed, H. W., Ali, E. A., Mohamed, A. Z., El-Monshed, A. H., Alasqah, I., & El-Sayed, M. M. (2025). Caring for vulnerable patients: Examining job satisfaction as a mediator between perceived stigma and organizational commitment. Nurse Education Today. Advance online publication. https://doi.org/10.1016/j.nedt.2025.106905
Blom, A. B. C., & Curseu, P. L. (2025). A multilevel investigation of the relationship between the strength of ethical organizational culture and psychological safety. Journal of Organizational Change Management, 38(2), 378–392. https://doi.org/10.1108/JOCM-06-2024-0345
Bolli, T., & Pusterla, F. (2025). How working from home affects job satisfaction: Shedding light on the mechanisms. Computers in Human Behavior Reports, 20, 100793. https://doi.org/10.1016/j.chbr.2025.100793
Cahyani, A. N. N., Balqis, Indar, Razak, A., & Arsin, A. A. (2025). Analysis of the influence of leadership style on organizational culture and organizational performance at RSUD H. Andi Sulthan Daeng Radja Bulukumba District. Pharmacognosy Journal. Advance online publication. https://doi.org/10.5530/pj.2025.17.30
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications.
Dautovic, A., Fredriksson-Larsson, U., Hansen Yang, K., & Brink, E. (2025). Occupational self-efficacy, job satisfaction and learning potential of the workplace. International Journal of Nursing Studies Advances. Advance online publication. https://doi.org/10.1016/j.ijnsa.2025.100446
Detzen, N., & Verbeeten, F. H. M. (2025). Performance measures use and product innovation in R&D teams. Management Accounting Research, 66, 100932. https://doi.org/10.1016/j.mar.2025.100932
Dheer, R. J. S., Terpstra-Tong, J., Treviño, L., Ralston, D. A., Tjemkes, B., Paparella, L. S., et al. (2026). Impact of organizational culture on employee psychological safety perception. International Business Review, 35(1), 102523. https://doi.org/10.1016/j.ibusrev.2024.102523
Eriksson-Zetterquist, U., & Pallas, J. (2024). Bureaucracy under pressure: New(s) management practices in central government agencies. European Management Journal, 42(3), 295–304. https://doi.org/10.1016/j.emj.2022.12.014
Ghozali, I. (2021). Multivariate analysis applications with the IBM SPSS 26 program (10th ed.). Diponegoro University Publishing Agency.
Gregoriou, I., Economidou, E. C., Avraam, D., Soteriades, E. S., & Papastavrou, E. (2025). Leadership and job satisfaction among physicians. BMC Health Services Research. Advance online publication. https://doi.org/10.1186/s12913-025-13241-3
Heidari, I., Toloie Eshlaghy, A., & Seyyed Hoseini, S. M. (2023). Sustainable transportation: Definitions, dimensions, and indicators. Heliyon, 9(10), e20457. https://doi.org/10.1016/j.heliyon.2023.e20457
Iddrisu, I. (2025). Understanding the nexus between organizational culture and trust. Sustainable Futures, 9, 100555. https://doi.org/10.1016/j.sftr.2025.100555
Iliev, D., Szamosi, L. T., Serafini, G. O., & Ilieva, N. (2025). Transformational leadership and teamwork as catalysts for motivation and job satisfaction. Leadership in Health Services, 38(3), 425–441. https://doi.org/10.1108/LHS-09-2024-0106.
Jiang, Y., & Yuan, Q. (2025). How job satisfaction affects teachers' occupational burnout. Acta Psychologica, 260, 105594. https://doi.org/10.1016/j.actpsy.2025.105594
Liu, Y., Yang, H., Wu, X., & Ma, H. (2025). Am I satisfied with the organization? Acta Psychologica, 261, 105867. https://doi.org/10.1016/j.actpsy.2025.105867
Luan, X., Zhang, Y., & Liu, J. (2025). Artificial intelligence in modern legal frameworks: A comprehensive analysis. Journal of Legal Technology, 12(2), 145-160.
Moda, H. M., Mahmoud, F. O., Kozhiparambath, L., & Abdelrahim, R. A. (2025). The impact of leadership on workplace safety climate and employees' well-being. International Journal of Occupational Safety and Ergonomics. Advance online publication. https://doi.org/10.1080/10803548.2024.2424078
Obeng, K., & Ugboro, I. O. (2025). Employee work effort, skills, and organizational performance. Research in Transportation Economics. Advance online publication. https://doi.org/10.1016/j.retrec.2025.101658
Ombudsman of the Republic of Indonesia. (2025, October 6). Number of reports of alleged maladministration in the provision of public services by type. https://ckan.ombudsman.go.id/dataset/dugaan-maladministrasi-dalam-pengelenggaraan-peanggaran-publik-menrut-besar
Qian, Z., Cao, X., Li, X., & Wen, X. (2026). Servant leadership and members' well-being in China's village committees. Journal of Rural Studies, 121, 103910. https://doi.org/10.1016/j.jrurstud.2025.103910
Rahmania, T., Rahayu, A., & Dewi, M. S. (2025). Decoding job-hopping behavior. Acta Psychologica, 260, 105745. https://doi.org/10.1016/j.actpsy.2025.105745
Republic of Indonesia. (2009). Law Number 25 of 2009 concerning Public Services. State Gazette of the Republic of Indonesia 2009 Number 112. https://peraturan.bpk.go.id/Details/38748/uu-no-25-tahun-2009
Sekaran, U., & Bougie, R. (2023). Research Methods for Business: A Skills Development Approach (8th Edition). Salemba Empat.
Shi, Z., Howe, A., Shahzad, M., Bani-Fatemi, A., Sharkey, B., & Nowrouzi-Kia, B. (2025). Building a Diverse, Equitable, and Inclusive Organizational Culture. Safety and Health at Work. Advance Online Publication. https://doi.org/10.1016/j.shaw.2025.07.006
Slavickova, J., & Zemanova, B. (2025). Changes in Lean Culture as Organizations Mature. European Business Review, 37(5), 876–897. https://doi.org/10.1108/EBR-08-2024-0237
Sugiyono. (2022). Quantitative, qualitative and R&D research methods. Alphabet.
Torresin, S., Pereira de Souza, L., Yuksel Dicle, S., et al. (2025). Definition and performance of acoustic personalized environmental control systems. Building and Environment, 282, 113243. https://doi.org/10.1016/j.buildenv.2025.113243
Vu, T. K. D., & Hsieh, S.-H. (2026). Influence of project managers' inspirational motivation leadership style on coordination and performance. Journal of Management in Engineering. Advance online publication. https://doi.org/10.1061/JMENEA.MEENG-6960
Wagner, B., van der Werff, E., & Steg, L. (2025). Values at work. Journal of Environmental Psychology, 103, 102547. https://doi.org/10.1016/j.jenvp.2025.102547
Zampella, A., & Ferri, L. (2025). Steering through uncertainty: How organizational culture shapes earnings management. Finance Research Letters, 85, 107901.
Published
2026-04-14
How to Cite
Renta Herawaty Dongoran, Robert Tua Siregar, & Fajar Rezeki Ananda Lubis. (2026). The Influence Of Leadership Style And Organizational Culture On Employee Performance Through Job Satisfaction At The Department Of Industry And Trade Of Deli Serdang. International Journal of Economics, Business and Innovation Research, 5(03), 211-232. https://doi.org/10.63922/ijebir.v5i03.3175