The Influence of Competence, Leadership Style, Authority, Decision-Making, and Communication of Acting Officials on Employee Performance in Local Government

Siti Qomariyah Arifin; Muhammad Firdaus; Lia Rachmawati

Siti Qomariyah Arifin Magister Manajemen, Institut Teknologi dan Sains Mandala, Indonesia
Muhammad Firdaus Magister Manajemen, Institut Teknologi dan Sains Mandala, Indonesia
Lia Rachmawati Magister Manajemen, Institut Teknologi dan Sains Mandala, Indonesia

Keywords: Competence, Leadership Style, Authority, Communication, Employee Performance

Abstract

This study aims to analyze the influence of competence, leadership style, authority, decision-making, and communication of Acting Officials (Pelaksana Tugas or PLT) on employee performance at the Grujugan District Office, Bondowoso Regency. The study was motivated by the need to improve public sector performance amid challenges related to temporary leadership positions, which often involve limited authority, cautious decision-making, and communication barriers. Employee performance in public organizations is influenced not only by individual capabilities but also by leadership effectiveness and organizational dynamics. Therefore, understanding the role of PLT leadership is essential for maintaining organizational performance and service quality. This research employed a quantitative approach using a survey method. Data were collected from employees of the Grujugan District Office, including both civil servants and contract staff, through structured questionnaires. The data were analyzed using multiple linear regression to examine the partial and simultaneous effects of the independent variables on employee performance. The results reveal that competence, leadership style, authority, decision-making, and communication simultaneously have a significant effect on employee performance. The model demonstrates a high explanatory power, with an Adjusted R Square value of 0.856, indicating that 85.6% of the variance in employee performance can be explained by the variables examined. Partially, all five variables have positive and significant effects on performance. Effective communication and clear authority emerge as the most influential factors in enhancing employee productivity and work effectiveness. The findings suggest that despite the temporary nature of their positions, acting officials play a strategic role in maintaining organizational stability, improving employee performance, and ensuring the delivery of quality public services

References

Hasibuan, M. S. P. (2019). Manajemen sumber daya manusia (Edisi revisi). Bumi Aksara.
Hermansyah, E. O. (2023). Pengaruh pemimpin, kompetensi, dan lingkungan kerja terhadap kinerja pegawai pemerintahan. Jurnal Ekonomi Manajemen Sistem Informasi, 4(6), 1170–1181.
Jamal, A. R., Setianingsih, R., & Zaki, H. (2022). Pengaruh kompetensi, budaya organisasi, dan komunikasi terhadap kinerja pegawai pada Dinas Koperasi UKM, Perindustrian dan Perdagangan Kabupaten Padang Lawas. Jurnal Manajemen dan Bisnis, 5(2), 112–124.
Kartono, K. (2019). Pemimpin dan kepemimpinan. Rajawali Pers.
Khairunisa, Z., & Purnomowati, R. D. (2024). Pengaruh komunikasi terhadap kinerja pegawai pada Kantor Camat Hilisalawa’ahe. Jurnal Administrasi Publik, 8(1), 45–56.
Lestari, D. (2021). Pengaruh pengambilan keputusan terhadap kinerja pegawai sektor publik. Jurnal Manajemen Publik, 9(2), 88–101.
Mangkunegara, A. A. A. P. (2017). Manajemen sumber daya manusia perusahaan. Remaja Rosdakarya.
Marcus, G., Dotulong, L. O., & Raintung, M. C. (2023). Pengaruh komunikasi dan pendelegasian wewenang terhadap kinerja pegawai. Jurnal EMBA, 11(3), 125–136.
Mulyana, D. (2020). Ilmu komunikasi: Suatu pengantar. Remaja Rosdakarya.
Nasution, S. R. A., & Sembiring, A. S. (2022). Kewenangan pelaksana tugas kepala daerah dalam pemerintahan daerah. Jurnal Hukum dan Pemerintahan Daerah, 6(2), 85–97.
Rivai, V., & Sagala, E. J. (2018). Manajemen sumber daya manusia untuk perusahaan. Rajawali Pers.
Robbins, S. P., & Judge, T. A. (2022). Organizational behavior (19th ed.). Pearson.
Sedarmayanti. (2017). Perencanaan dan pengembangan sumber daya manusia untuk meningkatkan kompetensi, kinerja, dan produktivitas kerja. PT Refika Aditama.
Sedarmayanti. (2018). Manajemen sumber daya manusia: Reformasi birokrasi dan manajemen pegawai negeri sipil. Refika Aditama.
Siagian, S. P. (2003). Manajemen sumber daya manusia. Bumi Aksara.
Siagian, S. P. (2018). Filsafat administrasi. Bumi Aksara.
Spencer, L. M., & Spencer, S. M. (1993). Competence at work: Models for superior performance. John Wiley & Sons.
Suhardi, A. J., Suni, B., & Syafei, M. (2023). Kepemimpinan camat dalam meningkatkan kinerja pegawai pada Kantor Camat Bunguran Tengah. Jurnal Administrasi Negara, 11(2), 95–108.
Sutrisno, E. (2016). Manajemen sumber daya manusia. Kencana.
Sutrisno, E. (2019). Manajemen sumber daya manusia. Kencana.
Wibowo. (2016). Manajemen kinerja. Rajawali Pers.
Wibowo. (2022). Manajemen kinerja (Edisi keenam). Rajawali Pers.
Widagdo, S., & Handayani, Y. I. (2020). Riset kuantitatif manajemen sumber daya manusia. Mandala Press.
Widagdo, S., Handayani, Y. I., & Dimyati, M. (2021). Metodologi penelitian manajemen. Mandala Press.