An Analysis of Employee Environmental Awareness in The Hospitality Industry
Keywords:
Employee, environmental awareness, hospitality industry.
Abstract
This study aims to analyze the level of employee environmental awareness in the hospitality industry based on five dimensions: Energy Conservation, Transportation and Mobility, Waste Avoidance, Consumerism, and Recycling. A quantitative descriptive approach was employed involving employees of hotel in Nusa Dua, Badung Regency, Bali. Data were collected through a Likert-scale questionnaire and analyzed using validity, reliability, and descriptive statistical analyses. The results showed that all questionnaire items were valid and reliable, with a Cronbach’s Alpha value of 0.759. Overall, employee environmental awareness was categorized as very high, with a mean score of 4.26 ± 0.36. The study concludes that employees possess a strong level of environmental awareness, supporting sustainable green tourism practices in the hospitality industry.
References
Abou Amer, A., Mohamad, D., & Roosli, R. (2023). The impact of green energy & water practices on the development of sustainable tourism: A case study of 5-star hotels in Hurghada and Mecca. Planning Malaysia, 21. https://doi.org/https://doi.org/10.21837/pm.v21i28.1335
Achmad, F., Prambudia, Y., & Rumanti, A. A. (2023). Sustainable tourism industry development: A collaborative model of open innovation, stakeholders, and support system facilities. Ieee Access, 11, 83343-83363. https://doi.org/https://doi.org/10.1109/ACCESS.2023.3301574
Albastaki, F. M., Bashir, H., Ojiako, U., Shamsuzzaman, M., & Haridy, S. (2021). Modeling and analyzing critical success factors for implementing environmentally sustainable practices in a public utilities organization: A case study. Management of Environmental Quality: An International Journal, 32(4), 768-786. https://doi.org/https://doi.org/10.1108/MEQ-01-2021-0002
Bali, B. P. S. P. (2026). Kunjungan wisman langsung ke Bali Jan–Des 2025 naik, dengan Australia menjadi negara asal terbanyak. https://bali.bps.go.id/id/news/2026/02/02/347/kunjungan-wisman-langsung-ke-bali-jan-des-2025-naik--dengan-australia-menjadi-negara-asal-terbanyak-.html
Chwialkowska, A., Bhatti, W. A., Bujac, A., & Abid, S. (2024). An interplay of the consumption values and green behavior in developed markets: A sustainable development viewpoint. Sustainable Development, 32(4), 3771-3785. https://doi.org/https://doi.org/10.1002/sd.2867
Dolnicar, S., Grün, B., & MacInnes, S. (2025). An efficient five-item New Environmental Paradigm. Annals of Tourism Research Empirical Insights, 6(2), 100196. https://doi.org/https://doi.org/10.1016/j.annale.2025.100196
El Hajal, G., & Losekoot, E. (2025). Gen Z talent management: Hospitality industry insights. Journal of Human resources in Hospitality & tourism, 24(1), 139-162. https://doi.org/https://doi.org/10.1080/15332845.2024.2405790
Elshaer, I. A., Azazz, A. M., Semlali, Y., Mansour, M. A., Elziny, M. N., & Fayyad, S. (2024). The nexus between green transformational leadership, employee behavior, and organizational support in the hospitality industry. Administrative Sciences, 14(6), 107. https://doi.org/https://doi.org/10.3390/admsci14060107
Ghazali, A., Hasim, F. A. C., & Esmati, S. (2026). Research Methods in the Social Sciences: Choosing Between Qualitative, Quantitative, and Mixed Approaches. https://doi.org/https://doi.org/10.55057/ijares.2026.8.3.34
Izah, S. C., Sylva, L., & Hait, M. (2023). Cronbach's alpha: A cornerstone in ensuring reliability and validity in environmental health assessment. ES Energy and Environment, 23, 1057. https://doi.org/http://dx.doi.org/10.30919/esee1057
Khatter, A. (2023). Challenges and solutions for environmental sustainability in the hospitality sector. Sustainability, 15(15), 11491. https://doi.org/https://doi.org/10.3390/su151511491
Ng, P. M., Cheung, C. T., Lit, K. K., Wan, C., & Choy, E. T. (2024). Green consumption and sustainable development: The effects of perceived values and motivation types on green purchase intention. Business Strategy and the Environment, 33(2), 1024-1039. https://doi.org/https://doi.org/10.1002/bse.3535
Provinsi Bali, T. (2024). Perkembangan Wilayah di Provinsi Bali: Identifikasi Permasalahan dan Solusi. https://tarubali.baliprov.go.id/perkembangan-wilayah-di-provinsi-bali-identifikasi-permasalahan-dan-solusi/
Psilovikos, T. (2023). The use and re-use of timber structure elements, within a waste hierarchy concept, as a tool towards circular economy for buildings. IOP Conference Series: Earth and Environmental Science,
Seyfi, S., Vo-Thanh, T., & Zaman, M. (2024). Hospitality in the age of Gen Z: a critical reflection on evolving customer and workforce expectations. International Journal of Contemporary Hospitality Management, 36(13), 118-134. https://doi.org/https://doi.org/10.1108/IJCHM-01-2024-0035
Srisathan, W. A., Malai, K., Narathawaranan, N., Coochampoo, K., & Naruetharadhol, P. (2024). The impact of citizen science on environmental attitudes, environmental knowledge, environmental awareness to pro–environmental citizenship behaviour. International Journal of Sustainable Engineering, 17(1), 360-378. https://doi.org/https://doi.org/10.1080/19397038.2024.2354269
Vovk, I., & Vovk, Y. (2024). Sustainable personnel management in the hospitality industry: Enhancing organizational performance through employee engagement and commitment. Economics, Management and Sustainability, 9(2), 44-58. https://doi.org/https://doi.org/10.14254/jems.2024.9-2.4
Zeng, Z., Zhong, W., & Naz, S. (2023). Can environmental knowledge and risk perception make a difference? The role of environmental concern and pro-environmental behavior in fostering sustainable consumption behavior. Sustainability, 15(6), 4791. https://doi.org/https://doi.org/10.3390/su15064791
Achmad, F., Prambudia, Y., & Rumanti, A. A. (2023). Sustainable tourism industry development: A collaborative model of open innovation, stakeholders, and support system facilities. Ieee Access, 11, 83343-83363. https://doi.org/https://doi.org/10.1109/ACCESS.2023.3301574
Albastaki, F. M., Bashir, H., Ojiako, U., Shamsuzzaman, M., & Haridy, S. (2021). Modeling and analyzing critical success factors for implementing environmentally sustainable practices in a public utilities organization: A case study. Management of Environmental Quality: An International Journal, 32(4), 768-786. https://doi.org/https://doi.org/10.1108/MEQ-01-2021-0002
Bali, B. P. S. P. (2026). Kunjungan wisman langsung ke Bali Jan–Des 2025 naik, dengan Australia menjadi negara asal terbanyak. https://bali.bps.go.id/id/news/2026/02/02/347/kunjungan-wisman-langsung-ke-bali-jan-des-2025-naik--dengan-australia-menjadi-negara-asal-terbanyak-.html
Chwialkowska, A., Bhatti, W. A., Bujac, A., & Abid, S. (2024). An interplay of the consumption values and green behavior in developed markets: A sustainable development viewpoint. Sustainable Development, 32(4), 3771-3785. https://doi.org/https://doi.org/10.1002/sd.2867
Dolnicar, S., Grün, B., & MacInnes, S. (2025). An efficient five-item New Environmental Paradigm. Annals of Tourism Research Empirical Insights, 6(2), 100196. https://doi.org/https://doi.org/10.1016/j.annale.2025.100196
El Hajal, G., & Losekoot, E. (2025). Gen Z talent management: Hospitality industry insights. Journal of Human resources in Hospitality & tourism, 24(1), 139-162. https://doi.org/https://doi.org/10.1080/15332845.2024.2405790
Elshaer, I. A., Azazz, A. M., Semlali, Y., Mansour, M. A., Elziny, M. N., & Fayyad, S. (2024). The nexus between green transformational leadership, employee behavior, and organizational support in the hospitality industry. Administrative Sciences, 14(6), 107. https://doi.org/https://doi.org/10.3390/admsci14060107
Ghazali, A., Hasim, F. A. C., & Esmati, S. (2026). Research Methods in the Social Sciences: Choosing Between Qualitative, Quantitative, and Mixed Approaches. https://doi.org/https://doi.org/10.55057/ijares.2026.8.3.34
Izah, S. C., Sylva, L., & Hait, M. (2023). Cronbach's alpha: A cornerstone in ensuring reliability and validity in environmental health assessment. ES Energy and Environment, 23, 1057. https://doi.org/http://dx.doi.org/10.30919/esee1057
Khatter, A. (2023). Challenges and solutions for environmental sustainability in the hospitality sector. Sustainability, 15(15), 11491. https://doi.org/https://doi.org/10.3390/su151511491
Ng, P. M., Cheung, C. T., Lit, K. K., Wan, C., & Choy, E. T. (2024). Green consumption and sustainable development: The effects of perceived values and motivation types on green purchase intention. Business Strategy and the Environment, 33(2), 1024-1039. https://doi.org/https://doi.org/10.1002/bse.3535
Provinsi Bali, T. (2024). Perkembangan Wilayah di Provinsi Bali: Identifikasi Permasalahan dan Solusi. https://tarubali.baliprov.go.id/perkembangan-wilayah-di-provinsi-bali-identifikasi-permasalahan-dan-solusi/
Psilovikos, T. (2023). The use and re-use of timber structure elements, within a waste hierarchy concept, as a tool towards circular economy for buildings. IOP Conference Series: Earth and Environmental Science,
Seyfi, S., Vo-Thanh, T., & Zaman, M. (2024). Hospitality in the age of Gen Z: a critical reflection on evolving customer and workforce expectations. International Journal of Contemporary Hospitality Management, 36(13), 118-134. https://doi.org/https://doi.org/10.1108/IJCHM-01-2024-0035
Srisathan, W. A., Malai, K., Narathawaranan, N., Coochampoo, K., & Naruetharadhol, P. (2024). The impact of citizen science on environmental attitudes, environmental knowledge, environmental awareness to pro–environmental citizenship behaviour. International Journal of Sustainable Engineering, 17(1), 360-378. https://doi.org/https://doi.org/10.1080/19397038.2024.2354269
Vovk, I., & Vovk, Y. (2024). Sustainable personnel management in the hospitality industry: Enhancing organizational performance through employee engagement and commitment. Economics, Management and Sustainability, 9(2), 44-58. https://doi.org/https://doi.org/10.14254/jems.2024.9-2.4
Zeng, Z., Zhong, W., & Naz, S. (2023). Can environmental knowledge and risk perception make a difference? The role of environmental concern and pro-environmental behavior in fostering sustainable consumption behavior. Sustainability, 15(6), 4791. https://doi.org/https://doi.org/10.3390/su15064791
Published
2026-07-11
How to Cite
Kusuma, I. B. S., Simanjuntak, V. H. M., Putra, P. P. A., Dewi, N. W. P. N., & Padmaswari , K. A. Y. (2026). An Analysis of Employee Environmental Awareness in The Hospitality Industry. International Journal of Economics, Business and Innovation Research, 5(04), 3884-3899. https://doi.org/10.63922/ijebir.v5i04.4530
.png)
Contact Person +6282139474255
Email : ijebir@citakonsultindo.or.id / editor.ijebir@gmail.com
