Implementation of Hisbah Concept in Supervising the Operational Activities of Coffee Production Houses in Bintoro Village, Jember

Ahmad Fahrizal Ulya Firmansyah; Moh. Idil Ghufron

doi:10.63922/ijebir.v5i04.4617

Ahmad Fahrizal Ulya Firmansyah Universitas Nurul Jadid, Indonesia
Moh. Idil Ghufron Universitas Nurul Jadid, Indonesia

DOI: https://doi.org/10.63922/ijebir.v5i04.4617

Keywords: Hisbah, Operational Supervision, Coffee Production House

Abstract

This research aims to analyze the implementation of the hisbah concept in the operational supervision of the Coffee Production House in Bintoro Village, Jember, as well as to identify the hisbah values applied and their contribution to the sustainability of the business. The research uses a qualitative approach with a case study design. Data were obtained thru observation, in-depth interviews, and documentation involving business owners, workers, and related parties in coffee production activities. Data analysis was conducted thru data reduction, data presentation, and conclusion drawing with triangulation techniques to ensure the credibility of the findings. The research results show that the operational supervision practices at the Coffee Production House in Bintoro Village have reflected the principles of hisbah thru oversight of raw material selection, production processes, packaging, and product distribution. The implementation is realized in the values of ṣidq (honesty), amanah (trustworthiness), responsibility, transparency, and quality control that are internalized in the work culture of the business actors. These values serve as ethical instruments that maintain product quality, strengthen consumer trust, and encourage the creation of a disciplined and responsible work culture. This research also found that the implementation of hisbah contributes positively to business sustainability thru the improvement of product quality, customer loyalty, and the strengthening of business reputation. These findings affirm that hisbah is not only relevant as a normative concept in Islamic economics but can also be applied as an operational oversight mechanism that supports the sustainability of micro-enterprises and agro-industries in the contemporary era.

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