Effect of Compensation and Partner Training on The Performance of Green SM Indonesia Partners in Jabodetabek Region

Zacky Arrazi; Gunawan Baharuddin

doi:10.63922/ijebir.v5i04.5515

Zacky Arrazi Management Studies Program, Faculty of Economics and Business, University of Pancasila
Gunawan Baharuddin Management Studies Program, Faculty of Economics and Business, University of Pancasila

DOI: https://doi.org/10.63922/ijebir.v5i04.5515

Keywords: Compensation, Partner Training, Partner Performance, Human Resource Management, Green SM Indonesia

Abstract

Partner performance is an important factor in determining the quality and sustainability of transportation services provided by Green SM Indonesia. Several factors may influence partner performance, particularly compensation and partner training. This study aims to analyze the effects of compensation and partner training on the performance of Green SM Indonesia partners in the Cinere case study. A quantitative research approach was employed using a survey method. Data were collected through questionnaires distributed to 100 active Green SM Indonesia partners and analyzed using multiple linear regression with SPSS version 31. Prior to hypothesis testing, the data met the assumptions of normality, multicollinearity, and heteroscedasticity. The findings indicate that compensation has a positive and significant effect on partner performance (β = 0.440; t = 7.087; p < 0.001), while partner training also has a positive and significant effect (β = 0.338; t = 7.803; p < 0.001). Among the independent variables, partner training demonstrates the stronger standardized effect (β = 0.509) compared with compensation (β = 0.462). The coefficient of determination (R²) of 0.638 indicates that compensation and partner training jointly explain 63.8% of the variance in partner performance, while the remaining 36.2% is influenced by other factors outside the scope of this study. These findings suggest that improving compensation systems and strengthening training programs are essential strategies for enhancing partner performance and service quality at Green SM Indonesia.

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