The Effect Of Organizational Trust On Innovative Work Behavior With Organizational Culture Change As A Mediation Variable
Keywords:
Keywords: employee innovative behavior, organizational trust, organizational culture change.
Abstract
Innovative work behavior is a factor in increasing organizational competitiveness. One of the factors that influences it is organizational trust, which is supported by changes in organizational culture. This study aims to analyze the effect of organizational trust on innovative work behavior with organizational culture changes as a mediating variable in private culinary industry employees in Bandar Lampung. This study uses a quantitative approach with a survey method of 258 private culinary industry employees in Bandar Lampung who were selected using a purposive sampling technique. The data were then analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) using SmartPLS 4. The results of the study indicate that all proposed hypotheses are supported. The organizational trust variable has a positive and significant effect on innovative work behavior, and changes in organizational culture significantly mediate the effect of organizational trust on the innovative behavior of private culinary industry employees in Bandar Lampung. The results of this study indicate that companies in the culinary industry in Bandar Lampung are advised to increase organizational trust through clear policies and open communication, as well as building a participatory organizational culture to encourage the implementation of innovative ideas so that innovative work behavior can develop optimally.
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Yadav, L. K., & Gupta, P. (2017). Procedural Justice, Job Satisfaction and Organizational Citizenship Behaviour: Mediating Role of Organizational Trust—Indian Tourism Industry Study. Management and Labour Studies, 42(3), 275–292. https://doi.org/10.1177/0258042X17718738
Yi, L., Uddin, A., Das, A. K., & Mahmood, M. (2019). Do Transformational Leaders Engage Employees in Sustainable Innovative Work Behaviour ? Perspective from a Developing Country.
Afsar, B., Cheema, S., & Bin Saeed, B. (2018). Do nurses display innovative work behavior when their values match with hospitals’ values? European Journal of Innovation Management, 21(1), 157–171. https://doi.org/10.1108/EJIM-01-2017-0007
Azeem, M., Ahmed, M., Haider, S., & Sajjad, M. (2021). Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation. Technology in Society, 66(January), 101635. https://doi.org/10.1016/j.techsoc.2021.101635
Bendak, S., Shikhli, A. M., & Abdel-Razek, R. H. (2020). How changing organizational culture can enhance innovation? Development of the innovative culture enhancement framework. Cogent Business and Management, 7(1), 1–17. https://doi.org/10.1080/23311975.2020.1712125
Bilal, A., Ahmad, W., Jan, M. F., Huseynov, R., & Nagy, H. (2025). How Women’s Transformational Leadership Induces Employees’ Innovative Behaviour Through Trust and Connectivity: A Sequential Mediation Model. Global Business Review, 26(1), 240–255. https://doi.org/10.1177/0972150920982760
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3rd ed.). SAGE Publications.
Hamid, S. R., & Anwar, S. M. (2019). Structural Equation Modeling (SEM) Berbasis Varian: Konsep Dasar dan Aplikasi dengan Program SmartPLS 3.2.8 dalam Riset Bisnis. www.institutpenulis.id
Hosseini, S., & Haghighi Shirazi, Z. R. (2021). Towards teacher innovative work behavior: A conceptual model. Cogent Education, 8(1). https://doi.org/10.1080/2331186X.2020.1869364
Irfan, M., Alaloul, W. S., Ghufran, M., Yaseen, G., Thaheem, M. J., Qureshi, A. H., & Bilal, M. (2024). Analyzing the impact of organizational culture on social sustainability: a perspective of the construction industry. In Environment, Development and Sustainability (Vol. 26, Issue 1). Springer Netherlands. https://doi.org/10.1007/s10668-022-02751-3
Jong, J. De, & Hartog, D. Den. (2010). Measuring Innovative Work Behaviour. 19(1), 23–36. https://doi.org/10.1111/j.1467-8691.2010.00547.x
Khan, M. M., Mubarak, S., & Islam, T. (2020). Leading the innovation: role of trust and job crafting as sequential mediators relating servant leadership and innovative work behavior. European Journal of Innovation Management. https://doi.org/10.1108/EJIM-05-2020-0187
Kmieciak, R. (2020). Trust, knowledge sharing, and innovative work behavior: empirical evidence from Poland. European Journal of Innovation Management. https://doi.org/10.1108/EJIM-04-2020-0134
Liu, S. X., Zhou, Y., Cheng, Y., & Zhu, Y. Q. (2020). Multiple mediating effects in the relationship between employees’ trust in organizational safety and safety participation behavior. Safety Science, 125(November 2019), 104611. https://doi.org/10.1016/j.ssci.2020.104611
Malibari, M. A., & Bajaba, S. (2022). Entrepreneurial leadership and employees’ innovative behavior: A sequential mediation analysis of innovation climate and employees’ intellectual agility. Journal of Innovation and Knowledge, 7(4), 100255. https://doi.org/10.1016/j.jik.2022.100255
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An Integrative Model Of Organizational Trust. Academy of Management Review, 20(3), 709–734. https://doi.org/10.5465/amr.1995.9508080335
Mei, X., Iannacchione, B., Stohr, M. K., Hemmens, C., Hudson, M., & Collins, P. A. (2017). Confirmatory analysis of an organizational culture instrument for corrections. Prison Journal, 97(2), 247–269. https://doi.org/10.1177/0032885517692831
Naranjo-Valencia, J. C., Jimenez-Jimenez, D., & Sanz-Valle, R. (2017). Organizational culture and radical innovation: Does innovative behavior mediate this relationship? Creativity and Innovation Management, 26(4), 407–417. https://doi.org/10.1111/caim.12236
Nazir, S., Shafi, A., Asadullah, M. A., Qun, W., & Khadim, S. (2020). Linking paternalistic leadership to follower’s innovative work behavior: the influence of leader–member exchange and employee voice. European Journal of Innovation Management, 24(4), 1354–1378. https://doi.org/10.1108/EJIM-01-2020-0005
Olafsen, A. H., Nilsen, E. R., Smedsrud, S., & Kamaric, D. (2020). Sustainable development through commitment to organizational change: the implications of organizational culture and individual readiness for change. Journal of Workplace Learning, 33(3), 180–196. https://doi.org/10.1108/JWL-05-2020-0093
Sekaran, U., & Roger, B. (2016). Research methods for business : a skill-building approach (Vol. 7). Chichester, West Sussex, United Kingdom: Wiley.
Yadav, L. K., & Gupta, P. (2017). Procedural Justice, Job Satisfaction and Organizational Citizenship Behaviour: Mediating Role of Organizational Trust—Indian Tourism Industry Study. Management and Labour Studies, 42(3), 275–292. https://doi.org/10.1177/0258042X17718738
Yi, L., Uddin, A., Das, A. K., & Mahmood, M. (2019). Do Transformational Leaders Engage Employees in Sustainable Innovative Work Behaviour ? Perspective from a Developing Country.
Published
2026-07-27
How to Cite
Putri Agus Fatima, Nova Mardiana, & Dina Safitri. (2026). The Effect Of Organizational Trust On Innovative Work Behavior With Organizational Culture Change As A Mediation Variable. International Journal of Economics, Business and Innovation Research, 5(04), 5877-5886. https://doi.org/10.63922/ijebir.v5i04.5591
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