The Effect of Job Satisfaction and Workload On Turnover Intention of Teachers at Srijaya Negara High School, Palembang
Keywords:
Job Satisfaction, Teacher Retention, Teacher Turnover, Turnover Intention, Workload
Abstract
This research is motivated by the high rate of teacher turnover at SMA Srijaya Negara Palembang, which is suspected to be influenced by job satisfaction and workload. The study aims to analyze the influence of job satisfaction and workload on turnover intention among teachers at SMA Srijaya Negara Palembang. The study used a quantitative approach with an explanatory method. The study population was 48 teachers, while the sample was 42 teachers with the status of Permanent Foundation Teachers and Non-Permanent Teachers selected using purposive sampling. Data were collected through a five-level Likert scale questionnaire and analyzed using IBM SPSS 26 through the Method of Successive Interval transformation, validity test, reliability test, classical assumption test, multiple linear regression analysis, correlation coefficient, determination coefficient, F test, and t test. The results showed that job satisfaction had a negative but insignificant effect on turnover intention, while workload had a positive and significant effect on turnover intention. Both variables simultaneously contributed 46.2% to the variation in turnover intention. This study concluded that workload is a more dominant factor than job satisfaction in influencing teacher turnover intention, so that workload management is a priority to improve teacher retention.
References
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Hussain, K., Iqbal, M. A., & Rehman, S. U. R. (2023). Unpacking the relationship between work overload, job satisfaction, and turnover intention: The mediating role of job stress. International Journal of Business Excellence and Administration, 8(2), 20–26. https://doi.org/10.24088/IJBEA-2023-82003
Jiang, S. (2023). Exploring and comparing teacher resignation factors in China and the United States. Lecture Notes in Education Psychology and Public Media, 28(1), 271–277. https://doi.org/10.54254/2753-7048/28/20231361
Jirman, & Wibowo, B. T. (2025). Pengaruh work stress dan burnout terhadap turnover intention. Jurnal Ekonomi dan Bisnis, 22(3), 742–749.
Julyanthry. (2022). Manajemen sumber daya manusia. CV Media Sains Indonesia.
Kammeyer-Mueller, J. D., Rubenstein, A. L., & Barnes, T. S. (2024). The role of attitudes in work behavior. Annual Review of Organizational Psychology and Organizational Behavior, 11, 221–250. https://doi.org/10.1146/annurev-orgpsych-101022-101333
Kristin, D., Marlina, E., & Lawita, N. F. (2022). Pengaruh lingkungan kerja, stres kerja, beban kerja dan kepuasan kerja terhadap turnover intention karyawan. Economics, Accounting and Business, 2(1).
Kumar, A., Memon, B., Sohu, Z. H., & Maharvi, M. W. (2023). Polychronicity as moderator in the relationship between skill variety and job satisfaction. International Journal of Organizational Leadership, 12, 269–276. https://doi.org/10.33844/ijol.2023.60369
Al-maaitah, D. A. A., Al-maaitah, T. A. M., & Mohammad, O. H. (2021). The impact of job satisfaction on employees' turnover intention at public universities (Northern Border University). International Journal of Advanced and Applied Sciences, 8(5), 53–58.
Andriani, R., Disman, D., Ahman, E., & Santoso, B. (2023). Empirical effects of work environment, job satisfaction and work. Journal of Eastern European and Central Asian Research, 9(1), 129–140.
Angel, V., & Déprez, G. R. M. (2025). Frederick Herzberg: La théorie des deux facteurs, motivationnels et d'hygiène.
Anggraeny Paridy, S. E., Muyasaroh, S. E., Rooswita Santia Dewi, S. Psi., & Darman, S. E. (2025). Buku MSDM.
Asri, C. P. (2022). Turnover intention: A literature review. Jurnal Ekonomi dan Bisnis, 5(2), 337–341.
Atik Likai Tanjua, A., Dewi, D. E. C., Puspasari, N., Nugraha, H., & Meylindo, D. (2024). Kinerja guru dan permasalahannya. Sinar Dunia: Jurnal Riset Sosial Humaniora dan Ilmu Pendidikan, 3(4), 161–171. https://doi.org/10.58192/sidu.v3i4.2729
Azzahrah, F., Ambarita, R., & Hutagalung, H. (2025). Pengaruh kepuasan kerja dan beban kerja terhadap turnover intention pada PT. Tiki Jalur Nugraha Ekakurir (JNE) Sibolga. Jurnal Rumpun Manajemen dan Ekonomi, 2(2), 75–87.
Bariyah, C., Oktafiandi, F., & Budijati, S. M. (2024). Exploring the influence of mental workload on performance factors: A case study in education. Journal of Novel Engineering Science and Technology, 3(1), 17–23. https://doi.org/10.56741/jnest.v3i01.507
Basar, M. S., & Supiyadi, D. (2024). The influence of workload, work stress and work environment on turnover intention in the herbal liquid production department. Journal of Economics and Business, 7(1), 621–627.
Budiasa, I. K. (2021). Beban kerja dan kinerja sumber daya manusia. Nilacakra.
Constantio, F., & Wilson. (2025). Workload, job stress, and employee turnover intention. Journal of Management Studies, 5(2), 435–448.
Creagh, S., Thompson, G., Mockler, N., Stacey, M., & Hogan, A. (2025). Workload, work intensification and time poverty for teachers and school leaders: A systematic research synthesis. Educational Review, 77(2), 661–680. https://doi.org/10.1080/00131911.2023.2196607
Dargic, A. (2022). The effects of person-job fit and person-organization fit on turnover intention: The mediation effect of job resourcefulness. International Journal of Organizational Analysis, 5(1), 355–365.
Demerouti, E., & Bakker, A. B. (2023). Job demands-resources theory in times of crises: New propositions. Organizational Psychology Review, 13(3), 209–236. https://doi.org/10.1177/20413866221135022
Dessler, G. (2023). Human resource management (16th ed.). Pearson.
Destiani, A. T., & Nurhayaty, E. (2024). Pengaruh beban kerja dan disiplin kerja terhadap turnover intention guru dan karyawan pada unit sekolah di Yayasan Masjid Al Ikhlas. EKOMA: Jurnal Ekonomi, Manajemen, Akuntansi, 4(1), 262–277. https://doi.org/10.56799/ekoma.v4i1.5563
Dr. Fauzia Afriyani, S.Pd., M.S., Hasan, L. D., Rokhmat, A., Wahyudin, Y., & Syarweny, N. (2024). Manajemen sumber daya manusia: Teori komprehensif dalam MSDM.
Edi Riesnandar. (2025). The influence of compensation and position promotion on job satisfaction with extrinsic motivation as an intervening variable. Indonesian Journal of Business Analytics, 5(1), 1815–1832. https://doi.org/10.55927/ijba.v5i1.13968
Ermeila, S., Mario, A., Yani, R. A., & Andaryani, S. (2025). Dampak kemampuan dan stres kerja terhadap kinerja karyawan pada PT. Kedamaian Palembang. Jurnal Manajemen, 21(4), 750–761.
Farhan, S. A., & Warohmah, M. (2025). Analisis kebijakan beban kerja guru: Tinjauan yuridis, sosiologis dan filosofis. DIKSI: Jurnal Kajian Pendidikan dan Sosial, 6(2), 94–104. https://doi.org/10.53299/diksi.v6i2.1505
Ghozali, I. (2021). Aplikasi analisis multivariate dengan program IBM SPSS 26 (9th ed.). Badan Penerbit Universitas Diponegoro.
Hanifah, R. N., Putra, C. I. W., & Fikri, A. W. N. (2025). Pengaruh soft skill, pengalaman magang, motivasi kerja terhadap kesiapan kerja mahasiswa. Indonesian Journal of Economics and Strategic Management, 3(1), 195–207.
Hanum Indriati, I. (2021). Pengaruh stres kerja, beban kerja, komitmen organisasi dan kepuasan kerja terhadap turnover intention pegawai. Forum Ekonomi, 23(3), 491–501.
Herliana, N. F., Handaru, A. W., & Parimita, W. (2021). The effect of job satisfaction and work-life balance on employee turnover intention. Journal of Economics and Management, 4(2), 45–68.
Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The motivation to work (2nd ed.). John Wiley & Sons.
Hollett, K. P., Sorensen, J. L., & Delgado, S. C. (2023). Teacher turnover and student learning in primary schools in Singapore. Journal of Education, 4(4), 14–24.
Hussain, K., Iqbal, M. A., & Rehman, S. U. R. (2023). Unpacking the relationship between work overload, job satisfaction, and turnover intention: The mediating role of job stress. International Journal of Business Excellence and Administration, 8(2), 20–26. https://doi.org/10.24088/IJBEA-2023-82003
Jiang, S. (2023). Exploring and comparing teacher resignation factors in China and the United States. Lecture Notes in Education Psychology and Public Media, 28(1), 271–277. https://doi.org/10.54254/2753-7048/28/20231361
Jirman, & Wibowo, B. T. (2025). Pengaruh work stress dan burnout terhadap turnover intention. Jurnal Ekonomi dan Bisnis, 22(3), 742–749.
Julyanthry. (2022). Manajemen sumber daya manusia. CV Media Sains Indonesia.
Kammeyer-Mueller, J. D., Rubenstein, A. L., & Barnes, T. S. (2024). The role of attitudes in work behavior. Annual Review of Organizational Psychology and Organizational Behavior, 11, 221–250. https://doi.org/10.1146/annurev-orgpsych-101022-101333
Kristin, D., Marlina, E., & Lawita, N. F. (2022). Pengaruh lingkungan kerja, stres kerja, beban kerja dan kepuasan kerja terhadap turnover intention karyawan. Economics, Accounting and Business, 2(1).
Kumar, A., Memon, B., Sohu, Z. H., & Maharvi, M. W. (2023). Polychronicity as moderator in the relationship between skill variety and job satisfaction. International Journal of Organizational Leadership, 12, 269–276. https://doi.org/10.33844/ijol.2023.60369
Published
2026-09-20
How to Cite
Sherlia, S., Zunaidah, Z., Yomeini Margareth, Muhammad Ichsan Hadjri, & Nia Meitisari. (2026). The Effect of Job Satisfaction and Workload On Turnover Intention of Teachers at Srijaya Negara High School, Palembang. International Journal of Economics, Business and Innovation Research, 5(05), 4774-4805. https://doi.org/10.63922/ijebir.v5i05.5811
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