The Influence of Transformational Leadership Style, Work Motivation and Job Satisfaction on Employee Performance in Logistics Companies

Putri Octarica Maharani; Lukman Cahyadi

doi:10.63922/ijebir.v5i06.6874

Putri Octarica Maharani Universitas Esa Unggul
Lukman Cahyadi Universitas Esa Unggul

DOI: https://doi.org/10.63922/ijebir.v5i06.6874

Keywords: Company Logistics, Employee Performance, Job Satisfaction, Transformational Leadership, Work Motivation

Abstract

Human resources (HR) are a crucial factor in a company's success, especially in the logistics service industry, which demands optimal employee performance to support smooth operations and service. Employee performance is influenced by various factors, including leadership style, work motivation, and job satisfaction. Therefore, this study aims to analyze the influence of transformational leadership style and work motivation on employee performance, both directly and indirectly through job satisfaction as a mediating variable. This study uses a quantitative approach with a causal research design. Data were collected through the distribution of questionnaires to 130 employees of PT Nusantara Card Semesta in Jakarta, and then analyzed using the (PLS-SEM) method. The research results indicate that transformational leadership style and work motivation have a positive and significant impact on job satisfaction as well as employee performance. Furthermore, job satisfaction has been shown to mediate the relationship between transformational leadership style and work motivation on employee performance. These findings suggest that improving the quality of leadership and effectively managing work motivation can enhance job satisfaction, which in turn positively affects employee performance. The implications of this study provide recommendations for logistics service companies to strengthen transformational leadership practices and create strategies to improve motivation and job satisfaction to sustainably support employee performance.

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