The Effect of Job Satisfaction and Organizational Culture on Organizational Commitment: The Mediating Role of Organizational Citizenship Behavior among Nurses in Sangatta, East Kutai Regency

Maryam Aria Arifin; LCA Robin Jonathan; Titin Ruliana

doi:10.63922/ijebir.v5i06.7191

Maryam Aria Arifin Master of Management Study Program, Faculty of Economics and Business, Universitas 17 Agustus 1945 Samarinda, Indonesia
LCA Robin Jonathan Master of Management Study Program, Faculty of Economics and Business, Universitas 17 Agustus 1945 Samarinda, Indonesia
Titin Ruliana Master of Management Study Program, Faculty of Economics and Business, Universitas 17 Agustus 1945 Samarinda, Indonesia

DOI: https://doi.org/10.63922/ijebir.v5i06.7191

Keywords: Job Satisfaction, Organizational Culture, Organizational Citizenship Behavior, Organizational Commitment, Nurses

Abstract

This study aims to examine the effects of job satisfaction and organizational culture on organizational commitment, with Organizational Citizenship Behavior (OCB) as a mediating variable among nurses in Sangatta, East Kutai Regency, Indonesia. This study employed a quantitative approach involving 266 nurses selected from a population of 795 nurses using proportionate stratified random sampling. Data were collected through questionnaires and analyzed using multiple regression analysis with SPSS. The results show that job satisfaction and organizational culture have positive and statistically significant effects on OCB, with regression coefficients of 0.341 and 0.441, respectively (p < 0.001). Furthermore, job satisfaction, organizational culture, and OCB have positive and statistically significant effects on organizational commitment, with regression coefficients of 0.215, 0.237, and 0.459, respectively (p < 0.001). These findings indicate that higher job satisfaction and a supportive organizational culture are associated with stronger OCB and organizational commitment among nurses. OCB is also positively associated with organizational commitment. The findings highlight the importance of improving job satisfaction and fostering a supportive organizational culture to strengthen nurses’ commitment to their organizations. However, the mediating effect of OCB requires confirmation through a specific indirect-effect test.

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