Erdianty Maghfirah Rahmalia, Suryanto and Ratih Purbasari 2026. The Influence Of Customer Relationship Management On Customer Retention At Latarkopi In South Jakarta. International Journal of Economics, Business and Innovation Research. 5, 04 (Jun. 2026), 2555-2585. DOI:https://doi.org/10.63922/ijebir.v5i04.4770.