Ricky Novriyan Pradana and M. Oktaviannur 2024. Analysis of the Role of Human Resources Management in the Quality of Customer Service of PT PLN (Persero) Up3 Tanjung Karang. International Journal of Economics, Business and Innovation Research. 3, 02 (Mar. 2024), 926-938. DOI:https://doi.org/10.63922/ijebir.v3i02.801.