Development Of Students' Parent Satisfaction Survey Instrument As An Evaluation Tool For Improving The Quality Of Junior High School Education In The Selayar Islands
Keywords:
Development, Students' Parent Satisfaction, Survey Instrument, Evaluation Tool, Quality Of Junior High School Education, Selayar Islands
Abstract
This study aims to develop a parent and student satisfaction survey instrument as an evaluation tool to improve the quality of junior high school education in the Selayar Islands. The research employs a research and development (R&D) method involving stages of needs analysis, instrument design based on theoretical constructs of service quality and satisfaction, expert validation, and empirical testing through pilot implementation. Data were collected using validation sheets and survey responses, and analyzed through content validity (expert judgment), construct validity, and reliability testing using statistical measures. The results indicate that the developed instrument has strong content validity based on expert agreement, as well as satisfactory empirical validity and high reliability, demonstrating consistent and accurate measurement. Therefore, the instrument is proven to be effective, practical, and suitable for use as an evaluation tool to support continuous quality improvement in junior high school education, particularly in the Selayar Islands context
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Baharun, H., Najiburrahman, N., Zamroni, Z., Mundiri, A., & Thohir, P. F. D. M. (2025). Quality Of Service And Customer Satisfaction From Roi In Pesantren: A Bps-Mediated Study. Tem Journal, 14(2), 1260.
Bokayev, B., Torebekova, Z., Davletbayeva, Z., & Zhakypova, F. (2021). Distance Learning In Kazakhstan: Estimating Parents’ Satisfaction Of Educational Quality During The Coronavirus. Technology, Pedagogy And Education, 30(1), 27–39.
Dellomas, J. L., & Deri, R. (2022). Leadership Practices Of School Heads In Public Schools. United International Journal For Research & Technology, 4(2), 13–26.
Golabchi, H., Kiaee, M., & Kameli, M. J. (2024). Designing A Superior Service Delivery Model In Education To Enhance Public Satisfaction. Iranian Journal Of Educational Sociology, 7(1), 189–197.
Iksal, I., Hayani, R. A., & Aslan, A. (2024). Strengthening Character Education As A Response To The Challenges Of The Times. Indonesian Journal Of Education (Injoe), 4(1), 761–774.
Kanwar, A., & Sanjeeva, M. (2022). Student Satisfaction Survey: A Key For Quality Improvement In The Higher Education Institution. Journal Of Innovation And Entrepreneurship, 11(1), 27.
Kaso, N. (2021). Principal’s Leadership: How To Improve The Quality Of Teaching And Learning Process In State Junior High School Of Luwu, The. Jurnal Administrare.
Khiati, M., Ahmed, M., & Al-Hidabi, D. (2024). Parental Satisfaction And Engagement With School Quality Indicators: A Comparative Study. Nama International Journal Of Education And Development, 1(1).
Kumar, P., Shukla, B., & Passey, D. (2020). Impact Of Accreditation On Quality And Excellence Of Higher Education Institutions. Investigación Operacional, 41(2), 151–167.
Loureiro, F., & Antunes, V. (2022). Instruments To Evaluate Hospitalised Children Parents’ Satisfaction With Nursing Care: A Scoping Review. Bmj Paediatrics Open, 6(1), E001568.
Owan, V. J., Abang, K. B., Idika, D. O., Etta, E. O., & Bassey, B. A. (2023). Exploring The Potential Of Artificial Intelligence Tools In Educational Measurement And Assessment. Eurasia Journal Of Mathematics, Science And Technology Education, 19(8), Em2307.
Pastor, R., Tobarra, L., Robles-Gómez, A., Cano, J., Hammad, B., Al-Zoubi, A., Hernández, R., & Castro, M. (2020). Renewable Energy Remote Online Laboratories In Jordan Universities: Tools For Training Students In Jordan. Renewable Energy, 149, 749–759.
Raja, M., & Lakshmi Priya, G. G. (2022). Using Virtual Reality And Augmented Reality With Ict Tools For Enhancing Quality In The Changing Academic Environment In Covid-19 Pandemic: An Empirical Study. In Technologies, Artificial Intelligence And The Future Of Learning Post-Covid-19: The Crucial Role Of International Accreditation (Pp. 467–482). Springer.
Rakap, S. (2024). Chatting With Gpt: Enhancing Individualized Education Program Goal Development For Novice Special Education Teachers. Journal Of Special Education Technology, 39(3), 339–348.
Sabariah, S., Rufi’i, R., Nadiroh, A., Lestari, D., Sulistiami, S., & Baidowi, A. (2025). Integrating Technological Innovations In Teacher Professional Development: A Case Study On Enhancing Learning Outcomes. Tafkir: Interdisciplinary Journal Of Islamic Education, 6(1), 263–276.
Sahito, Z., & Vaisanen, P. (2020). A Literature Review On Teachers’ Job Satisfaction In Developing Countries: Recommendations And Solutions For The Enhancement Of The Job. Review Of Education, 8(1), 3–34.
Soneson, E., Howarth, E., Ford, T., Humphrey, A., Jones, P. B., Thompson Coon, J., Rogers, M., & Anderson, J. K. (2020). Feasibility Of School-Based Identification Of Children And Adolescents Experiencing, Or At-Risk Of Developing, Mental Health Difficulties: A Systematic Review. Prevention Science, 21(5), 581–603.
Suchyadi, Y., Sundari, F. S., Sutisna, E., Sunardi, O., Budiana, S., Sukmanasa, E., & Windiyani, T. (2020). Improving The Ability Of Elementary School Teachers Through The Development Of Competency Based Assessment Instruments In Teacher Working Group, North Bogor City. Journal Of Community Engagement (Jce), 2(1), 1–5.
Tavakoly Sany, S. B., Aman, N., Jangi, F., Lael-Monfared, E., Tehrani, H., & Jafari, A. (2023). Quality Of Life And Life Satisfaction Among University Students: Exploring, Subjective Norms, General Health, Optimism, And Attitude As Potential Mediators. Journal Of American College Health, 71(4), 1045–1052.
Published
2026-05-09
How to Cite
Risnawati, Syahrul, & Kaharuddin Arafah. (2026). Development Of Students’ Parent Satisfaction Survey Instrument As An Evaluation Tool For Improving The Quality Of Junior High School Education In The Selayar Islands. International Journal of Education, Vocational and Social Science , 5(02), 1418-1435. https://doi.org/10.63922/ijevss.v5i02.3509
Contact Person +6282139474255
Email : ijevss@citakonsultindo.or.id / editor.ijevss@gmail.com
