Digital Transformation Of The Mosque Information System (Simas) At The Cirebon City Office Of The Ministry Of Religiou Affairs
Keywords:
Mosque Information System (SIMAS), Digital Transformation, Good Governance, E-Government, Public Accountability
Abstract
The Digital Transformation of the Mosque Information System (SIMAS) in Realizing Good Governance in the City of Cirebon is driven by the phenomenon of “formalistic administration” and an implementation gap in SIMAS, where data is often static and does not reflect actual condition on the ground. The purpose of this study is to identify the extent to which the digital transformation od SIMAS has been implemented and to analyze the determining factors that support good governance. The analysis was conducted using Richardus Eko Indrajit’s E-Government theory, which encompasses three dimension: Support, Capacity, and Value. The method used was descriptive qualitative research employing in-depth interview observation, and documentation. The result of the analysis indicate that the regulatory support dimension (PMA No 22/021) is strong, but operational control remain weak. The capacity dimension in hampered by the low digital literacy of DKM administrations and the high workload of the KUA. The value dimension is not yet optimal because SIMAS is still viewed as an administration database rather than a tool for public transparency. The Ministry of Religious Affairs in Cirebon City is implementing mitigation measures through a “proactive outreach” strategy and by requiring SIMAS data as a prerequisite for assistance to ensure accountability. The success of implementing the central application of the Indonesian Ministry of Religious Affairs at the regional level is highly dependent on local policy support and the strengthening of digital literacy
References
Afriyani, A., Wahidah, I., Taufiq, M., & Wibowo, H. (2021). Penerapan Digital Government di Desa Sukajaya Kabupaten Sumedang Jawa Barat. Ministrate Jurnal Birokrasi Dan Pemerintahan Daerah, 3(2), 147–158.
Barney, J. B. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108
Batubara, Eka, R., & Helmy, H. (2019). Analisis pengembangan electronic government melalui penyelenggaraan website di pemerintahan daerah kabupaten padang pariaman. Jurnal Eksplorasi Akuntansi, 1(4), 1666–1686.
Choirunnisa, L., Oktaviana. Try, Hajar, C., Ridio, Ahmad, A., & Rohmah, Elva, I. (2023). Peran Sistem Pemerintah Berbasis Elektronik (SPBE) Dalam Meningkatkan Aksesibilitas Pelayanan Publik Di Indonesia. Sosio.Yustisia, 3(1), 71–95.
Christensen, C. M. (1997). The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail. Harvard Business School Press.
Dika, M., Hakim, L., & Susanto, D. (2023). Implementation of the Mosque Management Information System ( SIMAS ) in Improving Services at the Ministry of Religious Affairs Office Kendal Regency. Munazzama, 3(2), 123–132.
Gadzali, S. S., Gazalin, J., Sutrisno, S., Prasetya, Y. B., & Muna, A. (2023). Human Resource Management Strategy in Organisational Digital Transformation. Jurnal Minfo Polgan, 12(2), 760–770.
Gumilar, G. G., Delistiana, D. D., & Purnamasar, H. (2021). The Elements of e-Government Success in Public Services at Bekasi Regency Using the “ SP4N LAPOR .” Transformasi Jurnal Manajemen Pemerintahan, 13(2), 94–104.
Hakim, R., Umam, K., & Anwar, Husen, S. (2021). Implementation of E-Government through the Samsat Mobile Jawa Barat at the Regional Revenue Agency of West Java Province. Publica Jurnal Pemikiran Administrasi Negara, 13(2), 134–148.
Haspo, L. N. A., & Frinaldi, A. (2020). Penerapan Aplikasi Sp4n-Lapor Dalam Manajemen Pengaduan Masyarakat Di Kota Solok. Jurnal Manajemen Dan Ilmu Administrasi Publik (JMIAP), 2(2), 26–33.
Himmah, E. F., & Ahsani, N. Al. (2024). Optimalisasi Simas ( Sistem Informasi Masjid ) oleh Seksi Bimas Islam dalam Meningkatkan Efektivitas Pendataan Masjid Di Kantor Kementerian Agama Kabupaten Lumajang seperti Masjid Mutiara Hikmah Randuagung , Masjid Nurul Islam Wonorejo , dan Darus. Maddah Journal of Advanced Da Wah Management Research, 3(1), 63–72. https://doi.org/10.35719/maddah.vxix.xx
Huda, M., & Yunas, N. S. (2016). The Development of e-Government System in Indonesia. Jurnal Bina Praja, 8(735), 97–108.
Indrajit, R. E. (2006). E-Government: Strategi Pembangunan dan Pengembangan Sistem Pelayanan Publik Berbasis Teknologi Digital. Andi Offset.
Islam, D. J. B. M. (2014). Keputusan Direktur Jendral Bimbingan Masyarakat Islam Nomor DJ.II/ 802 Tahun 2014 Tentang Standar Pembinaan Manajemen Masjid.
Koniyo, M. H., Giriantari, I. A. D., Sudarma, M., & Wirastuti, N. M. A. E. D. (2023). Electronic government system measurement model : a systematic testing of e-government implementation. Indonesian Journal of Electrical Engineering and Computer Science, 32(2), 845–856. https://doi.org/10.11591/ijeecs.v32.i2.pp845-856
Mahfuzh, R. (2025). Penerapan Sistem Informasi Manajemen Masjid (SIMAS) Untuk Meningkatkan Pelayanan Di Kantor Kementerian Agama Kabupaten Banyumas [UIN Prof. K. H. Saifuddin Zuhri]. https://repository.uinsaizu.ac.id/31660/
Manik, S. P., & Vishnu, V. (2024). Strategi Transformasi Digital dalam Tata Kelola Pemerintahan: Studi pada Kementerian Keuangan. Briliant: Jurnal Riset Dan Konseptual, 9(1), 1–16.
Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publications.
Neves, F., & Silya, P. (2021). E-GOVERNMENT IN LOCAL GOVERNMENTS ’ WEBSITES : FROM VISIBLE TO INVISIBLE. Revista Catarinense Da Ciência Contábil, 1–20. https://doi.org/10.16930/2237-7662202131602
Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality. Journal of Retailing, 64(1), 12–40.
Pavleska, T., & Sellitto, G. P. (2024). Unveiling Barriers for eGovernment Services: A Case Study Framework. In P. Y. Lartey (Ed.), Recent Advances in Public Sector Management. IntechOpen. https://doi.org/10.5772/intechopen.114993
Prihartono, D. (2023). Penerapan Pelayanan Publik Berbasis E-Governance Pada Era Revolusi Industri 4.0. Kebijakan: Jurnal Ilmu Administrasi, 14(2), 192–201.
Rahmadany, A. F. (2021). Literature Study of Electronic Government Implementation in the Perspective of Indonesia’s Electronic Government Ranking Dimensions. Jurnal Bina Praja, 13(2), 281–292. https://doi.org/10.21787/jbp.13.2021.281-292
Rozikin, M., Sulistyo, A. B., Saleh, C., Hermawan, & Riyadi, B. S. (2023). The Collaborative Governance in Digital Infrastructure Development in Indonesia: A Public Policy Perspective. International Journal of Membrane Science and Technology, 10(3), 449–459. https://doi.org/10.15379/ijmst.v10i3.1553
Setianingrum, K., Sumaryadi, H. I. N., & Wargadinata, E. (2021). Penerapan E-Government Dalam Meningkatkan Kualitas Pelayanan Publik Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Bandung Provinsi Jawa Barat. Jurnal Kelola Jurnal Ilmu Sosial, 12(4), 843–854.
Soegiono, A. N. (2018). Investigating Digital (Dis)engagement of Open Government: Case Study of One Data Indonesia. JKAP (Jurnal Kebijakan Dan Administrasi Publik), 22(1), 36. https://doi.org/10.22146/jkap.31848
Sterrenberg, G. (2017). A conceptual framework for evaluating E-government systems success: A service ecosystem approach. Proceedings of the Annual Hawaii International Conference on System Sciences, 2017-Janua, 2529–2538. https://doi.org/10.24251/hicss.2017.306
Sulismadi, S., Wahyudi, W., & Muslimin, M. (2017). Model Penguatan Kapasitas Pemerintah Desa dalam Menjalankan Fungsi Pemerintahan Berbasis Electronic Government (E-Government) menuju Pembangunan Desa Berdaya Saing. Aristo, 5(2), 216. https://doi.org/10.24269/aristo.v/2.2016.2
Suryana, T. B. M. F., Rahmawati, A. A., Ramdanti, N. S., & Safitri, A. N. (2025). Transformasi Digital dalam Pelayanan Publik: Tinjauan Yuridis terhadap SPBE di Indonesia. CONSTITUO : Journal of State and Political Law Research, 4(1), 37–53. https://doi.org/10.47498/constituo.v4i1.4944
Susilawati, F. E., Yanti, R., & Erni, E. (2023). Transformasi Digital Pemerintah (Studi Kasus: Implementasi e-Government dan Hambatannya). Journal Social Society, 3(2), 80–94. https://doi.org/10.54065/jss.3.2.2023.338
Tahir, M. I., Martini, A., Gunawan, A. A. N., Makbul, Y., Yossa, N., Wiryanto, W., Fahrudin, M., & Ilyas, R. (2025). Can digital transformation improve the transparency and accountability of Indonesian public governance? International Journal of Data and Network Science, 9(3), 689–700. https://doi.org/10.5267/j.ijdns.2024.7.009
Weber, M. (1922). Economy and Society: An Outline of Interpretive Sociology (G. Roth & C. Wittich (eds.)). University of California Press.
Wernerfelt, B. (1984). A Resource-Based View of the Firm. Strategic Management Journal, 5(2), 171–180. https://doi.org/10.1002/smj.4250050207
Wicaksono, K. W. (2020). Implikasi Aplikasi Teknologi Informasi Dan Komunikasi Terhadap Transformasi Proses Bisnis Pada Organisasi Publik. Publica: Jurnal Pemikiran Administrasi Negara, 12(2), 57–69.
Yusuf, M., Satia, H. M. R., Bernardianto, R. B., Nur-Hasanah, N., Irwani, I., & Setyoko, P. I. (2023). Exploring the role of digital leadership and digital transformation on the performance of the public sector organizations. International Journal of Data and Network Science, 7(4), 1983–1990. https://doi.org/10.5267/j.ijdns.2023.6.014
Barney, J. B. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108
Batubara, Eka, R., & Helmy, H. (2019). Analisis pengembangan electronic government melalui penyelenggaraan website di pemerintahan daerah kabupaten padang pariaman. Jurnal Eksplorasi Akuntansi, 1(4), 1666–1686.
Choirunnisa, L., Oktaviana. Try, Hajar, C., Ridio, Ahmad, A., & Rohmah, Elva, I. (2023). Peran Sistem Pemerintah Berbasis Elektronik (SPBE) Dalam Meningkatkan Aksesibilitas Pelayanan Publik Di Indonesia. Sosio.Yustisia, 3(1), 71–95.
Christensen, C. M. (1997). The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail. Harvard Business School Press.
Dika, M., Hakim, L., & Susanto, D. (2023). Implementation of the Mosque Management Information System ( SIMAS ) in Improving Services at the Ministry of Religious Affairs Office Kendal Regency. Munazzama, 3(2), 123–132.
Gadzali, S. S., Gazalin, J., Sutrisno, S., Prasetya, Y. B., & Muna, A. (2023). Human Resource Management Strategy in Organisational Digital Transformation. Jurnal Minfo Polgan, 12(2), 760–770.
Gumilar, G. G., Delistiana, D. D., & Purnamasar, H. (2021). The Elements of e-Government Success in Public Services at Bekasi Regency Using the “ SP4N LAPOR .” Transformasi Jurnal Manajemen Pemerintahan, 13(2), 94–104.
Hakim, R., Umam, K., & Anwar, Husen, S. (2021). Implementation of E-Government through the Samsat Mobile Jawa Barat at the Regional Revenue Agency of West Java Province. Publica Jurnal Pemikiran Administrasi Negara, 13(2), 134–148.
Haspo, L. N. A., & Frinaldi, A. (2020). Penerapan Aplikasi Sp4n-Lapor Dalam Manajemen Pengaduan Masyarakat Di Kota Solok. Jurnal Manajemen Dan Ilmu Administrasi Publik (JMIAP), 2(2), 26–33.
Himmah, E. F., & Ahsani, N. Al. (2024). Optimalisasi Simas ( Sistem Informasi Masjid ) oleh Seksi Bimas Islam dalam Meningkatkan Efektivitas Pendataan Masjid Di Kantor Kementerian Agama Kabupaten Lumajang seperti Masjid Mutiara Hikmah Randuagung , Masjid Nurul Islam Wonorejo , dan Darus. Maddah Journal of Advanced Da Wah Management Research, 3(1), 63–72. https://doi.org/10.35719/maddah.vxix.xx
Huda, M., & Yunas, N. S. (2016). The Development of e-Government System in Indonesia. Jurnal Bina Praja, 8(735), 97–108.
Indrajit, R. E. (2006). E-Government: Strategi Pembangunan dan Pengembangan Sistem Pelayanan Publik Berbasis Teknologi Digital. Andi Offset.
Islam, D. J. B. M. (2014). Keputusan Direktur Jendral Bimbingan Masyarakat Islam Nomor DJ.II/ 802 Tahun 2014 Tentang Standar Pembinaan Manajemen Masjid.
Koniyo, M. H., Giriantari, I. A. D., Sudarma, M., & Wirastuti, N. M. A. E. D. (2023). Electronic government system measurement model : a systematic testing of e-government implementation. Indonesian Journal of Electrical Engineering and Computer Science, 32(2), 845–856. https://doi.org/10.11591/ijeecs.v32.i2.pp845-856
Mahfuzh, R. (2025). Penerapan Sistem Informasi Manajemen Masjid (SIMAS) Untuk Meningkatkan Pelayanan Di Kantor Kementerian Agama Kabupaten Banyumas [UIN Prof. K. H. Saifuddin Zuhri]. https://repository.uinsaizu.ac.id/31660/
Manik, S. P., & Vishnu, V. (2024). Strategi Transformasi Digital dalam Tata Kelola Pemerintahan: Studi pada Kementerian Keuangan. Briliant: Jurnal Riset Dan Konseptual, 9(1), 1–16.
Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publications.
Neves, F., & Silya, P. (2021). E-GOVERNMENT IN LOCAL GOVERNMENTS ’ WEBSITES : FROM VISIBLE TO INVISIBLE. Revista Catarinense Da Ciência Contábil, 1–20. https://doi.org/10.16930/2237-7662202131602
Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality. Journal of Retailing, 64(1), 12–40.
Pavleska, T., & Sellitto, G. P. (2024). Unveiling Barriers for eGovernment Services: A Case Study Framework. In P. Y. Lartey (Ed.), Recent Advances in Public Sector Management. IntechOpen. https://doi.org/10.5772/intechopen.114993
Prihartono, D. (2023). Penerapan Pelayanan Publik Berbasis E-Governance Pada Era Revolusi Industri 4.0. Kebijakan: Jurnal Ilmu Administrasi, 14(2), 192–201.
Rahmadany, A. F. (2021). Literature Study of Electronic Government Implementation in the Perspective of Indonesia’s Electronic Government Ranking Dimensions. Jurnal Bina Praja, 13(2), 281–292. https://doi.org/10.21787/jbp.13.2021.281-292
Rozikin, M., Sulistyo, A. B., Saleh, C., Hermawan, & Riyadi, B. S. (2023). The Collaborative Governance in Digital Infrastructure Development in Indonesia: A Public Policy Perspective. International Journal of Membrane Science and Technology, 10(3), 449–459. https://doi.org/10.15379/ijmst.v10i3.1553
Setianingrum, K., Sumaryadi, H. I. N., & Wargadinata, E. (2021). Penerapan E-Government Dalam Meningkatkan Kualitas Pelayanan Publik Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Bandung Provinsi Jawa Barat. Jurnal Kelola Jurnal Ilmu Sosial, 12(4), 843–854.
Soegiono, A. N. (2018). Investigating Digital (Dis)engagement of Open Government: Case Study of One Data Indonesia. JKAP (Jurnal Kebijakan Dan Administrasi Publik), 22(1), 36. https://doi.org/10.22146/jkap.31848
Sterrenberg, G. (2017). A conceptual framework for evaluating E-government systems success: A service ecosystem approach. Proceedings of the Annual Hawaii International Conference on System Sciences, 2017-Janua, 2529–2538. https://doi.org/10.24251/hicss.2017.306
Sulismadi, S., Wahyudi, W., & Muslimin, M. (2017). Model Penguatan Kapasitas Pemerintah Desa dalam Menjalankan Fungsi Pemerintahan Berbasis Electronic Government (E-Government) menuju Pembangunan Desa Berdaya Saing. Aristo, 5(2), 216. https://doi.org/10.24269/aristo.v/2.2016.2
Suryana, T. B. M. F., Rahmawati, A. A., Ramdanti, N. S., & Safitri, A. N. (2025). Transformasi Digital dalam Pelayanan Publik: Tinjauan Yuridis terhadap SPBE di Indonesia. CONSTITUO : Journal of State and Political Law Research, 4(1), 37–53. https://doi.org/10.47498/constituo.v4i1.4944
Susilawati, F. E., Yanti, R., & Erni, E. (2023). Transformasi Digital Pemerintah (Studi Kasus: Implementasi e-Government dan Hambatannya). Journal Social Society, 3(2), 80–94. https://doi.org/10.54065/jss.3.2.2023.338
Tahir, M. I., Martini, A., Gunawan, A. A. N., Makbul, Y., Yossa, N., Wiryanto, W., Fahrudin, M., & Ilyas, R. (2025). Can digital transformation improve the transparency and accountability of Indonesian public governance? International Journal of Data and Network Science, 9(3), 689–700. https://doi.org/10.5267/j.ijdns.2024.7.009
Weber, M. (1922). Economy and Society: An Outline of Interpretive Sociology (G. Roth & C. Wittich (eds.)). University of California Press.
Wernerfelt, B. (1984). A Resource-Based View of the Firm. Strategic Management Journal, 5(2), 171–180. https://doi.org/10.1002/smj.4250050207
Wicaksono, K. W. (2020). Implikasi Aplikasi Teknologi Informasi Dan Komunikasi Terhadap Transformasi Proses Bisnis Pada Organisasi Publik. Publica: Jurnal Pemikiran Administrasi Negara, 12(2), 57–69.
Yusuf, M., Satia, H. M. R., Bernardianto, R. B., Nur-Hasanah, N., Irwani, I., & Setyoko, P. I. (2023). Exploring the role of digital leadership and digital transformation on the performance of the public sector organizations. International Journal of Data and Network Science, 7(4), 1983–1990. https://doi.org/10.5267/j.ijdns.2023.6.014
How to Cite
Al Anshah, F. I., & Siti Khumayah. (1). Digital Transformation Of The Mosque Information System (Simas) At The Cirebon City Office Of The Ministry Of Religiou Affairs. International Journal of Education, Vocational and Social Science , 5(03), 4646-4666. Retrieved from https://e-journal.citakonsultindo.or.id/index.php/IJEVSS/article/view/5173
Contact Person +6282139474255
Email : ijevss@citakonsultindo.or.id / editor.ijevss@gmail.com
