The Influence Of Competence And Workload On Employee Performance At The Inspectorate Of Lampung Province
Keywords:
Competence, Workload, Employee Performance, Human Resource Management, Inspectorate of Lampung Province
Abstract
This study aims to examine the influence of competence and workload on employee performance at the Inspectorate of Lampung Province, both partially and simultaneously. The research was motivated by the persistence of employee performance issues, including delays in completing assigned tasks, limited competence in utilizing information technology, and excessive workloads resulting from numerous responsibilities and administrative systems that have not yet been optimally integrated. A quantitative approach with an explanatory research design was employed in this study. The research population consisted of 95 employees, all of whom were selected as the sample using the census method. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression with IBM SPSS Statistics version 25. The results indicate that competence has a positive and significant effect on employee performance, whereas workload has a negative and significant effect on employee performance. Simultaneously, competence and workload were found to have a significant influence on employee performance. The Adjusted R Square value of 0.771 indicates that 77.1% of the variation in employee performance can be explained by competence and workload, while the remaining 22.9% is attributable to other factors not included in the research model. These findings suggest that enhancing employee competence through continuous human resource development programs and implementing a balanced workload management system are essential strategies for improving employee performance within the Inspectorate of Lampung Province
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Thuda, A., Sari, J., & Maharani, A. (2019). Employees Perception of Human Capital Practices, Employee’s Productivity, and Company Performance. Integrated Journal of Business and Economics, 3(3), 240. https://doi.org/10.33019/ijbe.v3i3.188
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Yurosma, Lian, B., & Eddy, S. (2021). The Effect of Competence and Certification on Teacher Performance. https://doi.org/10.2991/assehr.k.210716.044
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Alefari, M., Almanei, M., & Salonitis, K. (2020). A system dynamicsmodel of employees’ performance. Sustainability (Switzerland), 12(16). https://doi.org/10.3390/su12166511
Andriana, I., Riyanto, D., & Darmawan, D. (2019). Workload and Motivation on Employees Performance Analyzed by Information Technology. IOP Conference Series: Materials Science and Engineering, 662(2), 022120. https://doi.org/10.1088/1757-899X/662/2/022120
Barusman, A. R. P. (2019). Supply Chain Strategy and Service Recovery as an Antecedent of Customer Loyalty for Insurance Company. International Journal of Supply Chain Management , 8(5), 285–293. http://excelingtech.co.uk/
Dhall, P. (2019). Quantitative Data Analysis. In R. N. Subudhi & S. Mishra (Eds.), Methodological Issues in Management Research: Advances, Challenges, and the Way Ahead (pp. 109–125). Emerald Publishing Limited.
https://doi.org/10.1108/978-1-78973-973-220191008
Emmanuel, N., & Nwuzor, J. (2021). Employee and Organisational Performance: Employees Perception of Intrinsic and Extrinsic Rewards System. Applied Journal of Economics, Management and Social Sciences, 2(1), 26–32.
Geelmaale, A. M. A. (2019). IMPACT OF EMPLOYEE MOTIVATION ON ORGANIZATIONAL PERFORMANCE. International Journal of Advanced Research, 7(10), 166–172.
Gouveia, A. J., & Varajão, J. (2019). CIOCB: A framework of competences for the Chief Information Officer - Preliminary study. Procedia Computer Science, 164, 219–224. https://doi.org/10.1016/j.procs.2019.12.175
Gutierrez-Gutierrez, L. J., Barrales-Molina, V., & Kaynak, H. (2018). The role of human resource-related quality management practices in new product development: A dynamic capability perspective. International Journal of Operations and Production Management, 38(1), 43–66. https://doi.org/10.1108/IJOPM-07-2016-0387
Habiburrahman, H., Prasetyo, A., Raharjo, T. W., Rinawati, H. S., Trisnani, Eko, B. R., Wahyudiyono, Wulandari, S. N., Fahlevi, M., Aljuaid, M., & Heidler, P. (2022). Determination of Critical Factors for Success in Business Incubators and Startups in East Java. Sustainability (Switzerland), 14(21), 1–17.
https://doi.org/10.3390/su142114243
Johari, J., Mohd Shamsudin, F., Fee Yean, T., Yahya, K. K., & Adnan, Z. (2019). Job characteristics, employee well-being, and job performance of public sector employees in Malaysia. International Journal of Public Sector Management, 32(1), 102–119. https://doi.org/10.1108/IJPSM-09-2017-0257
Mardhotillah, R. R., Karya, D. F., Saadah, C., & Rasyid, R. A. (2021). The antecedents of employee’s performance: Case study of Nahdlatul Ulama University of Surabaya, Indonesia. IOP Conference Series: Earth and Environmental Science, 747(1). https://doi.org/10.1088/1755-1315/747/1/012112
Marianto, A. (2021). The Effects of Workload and Work Environment on Local Police Performance: A Test of Work-related Stress’ Mediating Effect. Britain International of Humanities and Social Sciences (BIoHS) Journal, 3(1), 159–173. https://doi.org/10.33258/biohs.v3i1.390
Meidawati, N., & Assidiqi, A. (2019). The influences of audit fees, competence, independence, auditor ethics, and time budget pressure on audit quality. Jurnal Akuntansi Dan Auditing Indonesia, 23(2), 118–128. https://doi.org/10.20885/jaai.vol23
Prabawatii, M. I. (2019). Measurement of Workload Analysis in Determining the Optimal Number of Workers.
Putri, N., & Ardini, L. (2025). The Influence of Competence, Independence, and Information Technology on Audit Quality with Organizational Commitment Moderation. Eduvest-Journal of Universal Studies, 5(2), 2138–2154.
http://eduvest.greenvest.co.id
Rakatama, A. W., & Chaerudin, C. (2021). The Role of Competence, Motivation and Compensation in Affecting the Employee Perfomance at PT. ZTE Indonesia. DIJSM: Dinasti International Journal of Digital Busiiness Management, 2(2), 290–298. https://doi.org/10.31933/dijdbm.v2i2
Silantra, I. M., Mareni, P. K., Sapta, I. ketut S., & Suryani, N. K. (2020). The Effect of Leadership Style and Competence on Employee Performance. European Journal of Business and Management Research, 5(5), 1–8. https://doi.org/10.24018/ejbmr.2020.5.5.494
Siswanto, S., Supriyanto, A. S., Ni’mah, U., Asnawi, N., & Wekke, I. S. (2019). Does a workload influence the performance of bank employees? Management Science Letters, 9(5), 639–650. https://doi.org/10.5267/j.msl.2019.2.007
Škrinjarić, B. (2022). Competence-based approaches in organizational and individual context. In Humanities and Social Sciences Communications (Vol. 9, Number 1). Springer Nature. https://doi.org/10.1057/s41599-022-01047-1
Soares, M. I., Leal, L. A., Resck, Z. M. R., Terra, F. de S., Chaves, L. D. P., & Henriques, S. H. (2019). Competence-based performance evaluation in hospital nurses. Revista Latino-Americana de Enfermagem, 27, 1–8. https://doi.org/10.1590/1518-8345.3173.3184
Strauti, G., Dumitrache, V.-M., & Taucean, I. M. (2018). Entrepreneurial Competences in Economical Engineering Curriculum in Romania. Procedia - Social and Behavioral Sciences, 238, 737–742.
https://doi.org/https://doi.org/10.1016/j.sbspro.2018.04.057
Syahreza, D. S., Lumbanraja, P., Dalimunthe, R. F., & Absah, Y. (2017). Compensation, Employee Performance, and Mediating Role of Retention: A Study of Differential Semantic Scales. In European Research Studies Journal: XX.
Thuda, A., Sari, J., & Maharani, A. (2019). Employees Perception of Human Capital Practices, Employee’s Productivity, and Company Performance. Integrated Journal of Business and Economics, 3(3), 240. https://doi.org/10.33019/ijbe.v3i3.188
Tuffaha, M. (2020). The Determinants of Employee’s Performance: A Literature Review. Journal of Economics and Management Sciences, 3(3), p14. https://doi.org/10.30560/jems.v3n3p14
Yurosma, Lian, B., & Eddy, S. (2021). The Effect of Competence and Certification on Teacher Performance. https://doi.org/10.2991/assehr.k.210716.044
Zhong, L., & Deng, X. (2023). A Cloud and IoT-enabled Workload-aware Healthcare Framework using Ant Colony Optimization Algorithm. IJACSA) International Journal of Advanced Computer Science and Applications, 14(3), 824–834. www.ijacsa.thesai.org
Published
2026-07-30
How to Cite
Prasetyawati, I. M., & Habiburahman, H. (2026). The Influence Of Competence And Workload On Employee Performance At The Inspectorate Of Lampung Province. International Journal of Education, Vocational and Social Science , 5(03), 6542-6562. https://doi.org/10.63922/ijevss.v5i03.5654
Contact Person +6282139474255
Email : ijevss@citakonsultindo.or.id / editor.ijevss@gmail.com
