Nurse Job Satisfaction in Terms of Communication and Organizational Culture at RSU Baros Cimahi City

Ega Raissha; RM Juddy Prabowo

doi:10.63922/ijevss.v5i03.6287

Ega Raissha Universitas Jenderal Achmad Yani, Cimahi, Indonesia
RM Juddy Prabowo Universitas Jenderal Achmad Yani, Cimahi, Indonesia

DOI: https://doi.org/10.63922/ijevss.v5i03.6287

Keywords: Communication, Organizational Culture, Job Satisfaction

Abstract

High nurse job satisfaction at RSU Baros Kota Cimahi can be achieved through effective communication and a strong organizational culture. Several phenomena at RSU Baros Kota Cimahi indicate a decline in job satisfaction, caused by communication barriers at work and the implementation of an organizational culture that has not been running optimally, as evidenced by the high rates of nurse tardiness and absence, whether with permission or unexplained. This condition shows that nurse job satisfaction can be influenced by communication and organizational culture. This study aims to determine the level of nurse job satisfaction, as well as respondents' responses regarding communication and organizational culture. In addition, it aims to determine the effect of communication and organizational culture on the job satisfaction of nurses at RSU Baros Kota Cimahi, both partially and simultaneously. This study uses a quantitative approach with a descriptive and associative research design. The respondents in this study numbered 150 nurses at RSU Baros Kota Cimahi. Data collection techniques were carried out through literature review and field research in the form of interviews and questionnaires. Data analysis in this study used multiple linear regression analysis and the coefficient of determination with the SPSS Version 27 program. This study shows that nurse job satisfaction falls into the very satisfied category. Similarly, respondents' responses to communication fall into the very effective category, and organizational culture falls into the strong category. In addition, this study shows that job satisfaction is positively influenced by communication. Likewise, job satisfaction is positively influenced by organizational culture. The job satisfaction of nurses at RSU Baros Kota Cimahi is influenced by communication and organizational culture. This study finds that nurse job satisfaction can be improved through effective communication and good management of organizational culture. This study found that nurses’ job satisfaction can be improved through effective communication and good organizational culture management.

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