1.
Idha Rizqi Pratiwi, Sumanto S, Hartono H. The Effects of Service Quality and Customer Relationship Management on Customers’ Loyalty at ICTel. IJEVSS [Internet]. 2024Oct.10 [cited 2026Nov.4];3(04):66-9. Available from: https://e-journal.citakonsultindo.or.id/index.php/IJEVSS/article/view/1238