Ricky Arif Candra, Liling Listyawati, Damajanti Sri Lestari. The Influence Of Service Quality On Customer Satisfaction At Bank Mandiri Pelindo Place. IJEVSS [Internet]. 2024Dec.31 [cited 2026Nov.4];4(01):131-42. Available from: https://e-journal.citakonsultindo.or.id/index.php/IJEVSS/article/view/1453